Software Quality Assurance Engineer II

WHO WE ARE

 At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.
 
We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit www.knapp.com..

WHAT YOU GET TO DO

Employee must ensure quality assurance of SW products which are developed and commissioned by Knapp (KLASS-X, KiSoft One, KiSoft SRC, PLATTFORM, KiSoft Sandbox, etc)

Essential Functions and Responsibilities:  

• Test of products/projects 
  • Review of function sheets and specifications (static tests)
  • Develop comprehensive test cases and test plans, ensuring thorough coverage across various integration phases of both project and product lifecycle 
  • Organize and lead a project completion meeting with SW commissioning and development teams 
  • Execute test cases
  • Integrate selected test cases into a standard set of test cases for the respective Software product 
  • Monitor and report the test execution progress, quality metrics and project health to stakeholders
  • Organize, prepare, and test software in-house and/or at customer sites
• Cross-Product Tests 
  • Leading and performing cross-product tests
• Reporting 
  • Documentation of performed tests via test documentation system
  • Creating anomaly reports in issue tracking system
• Mentorship
  • Mentor and provide guidance to junior QA team members, creating and maintaining a culture of continuous improvement.
  • Ensure effective collaboration and oversight when multiple QA engineers are assigned to a project
• Tasks for Software Quality Oversight
  • Provide support by answering technical and process-related questions, delivering clarity on how product and project-related features should work to meet quality standards.
  • Create, maintain and adapt automated tests 
  • Roll-out of automated tests for products to various projects 
  • Enhance and extend test coverage of product functions to ensure thorough testing and reliability
  • Create test projects and test plans based on standard test cases, project specifications and development orders, ensuring alignment with quality standards.
  • Develop and maintain comprehensive documentation of test plans, test cases, and test results
  • Prepare and occasionally lead training sessions for customers and employees 
  • Continuously update and share technical and process related notes
  • Ensure that test environments are properly set up and maintained to support testing activities

WHAT YOU HAVE

• Several years of experience in software quality assurance, demonstrating a thorough knowledge base on testing methodologies, tools and best practices. 
• Strong documentation skills for creating test plans, test cases, and knowledge bases
• Proficiency in languages used for automated testing (Python, Java, Bash Script, C )
• Experience with CI/CD and tools related to it (preferably Azure DevOps)
• Knowledge of various SDLC methodologies such as Agile, Waterfall, and DevOps
• Expertise in tracking test cases 
• SQL and PL-SQL experience is required
• Experience with Linux
  • Work in a mixed Linux and Windows environment
• Knowledge and understanding of logistical workflows and processes
• Knowledge of current software development technologies and design patterns (OOA, UML, common patterns)
• Capability to create workflows and processes in written form and sequence diagrams, and to develop and implement accordingly 
• Strong knowledge in one of the following fields: Database development; process development, UI/HMI development

Working Conditions and Environment:

• Overtime as required by work 
• Up to 20% travel, domestic and international
• Ability to travel by air both domestically (US) and internationally (primarily Austria and other parts of Europe, as well as Canada)
• Professional office etiquette is required at all times
• Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.

WHAT YOU WILL GET

• 2 remote days per week
• Half day Fridays
• A beautiful new, state-of-the-art, office complex in Kennesaw, GA
• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance
• Subsidized food delivery
• Monthly celebrations
• Quarterly employee events
• Corporate Social Responsibility including recycling, sustainability and volunteering

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. 

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required.  All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”