What are the responsibilities and job description for the Buyer Subsystems Support position at Knapp Inc?
WHO WE ARE
KNAPP brings new technology to warehouse automation.
The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.
One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.
WHAT YOU GET TO DO
The Buyer for subsystems support products is responsible for managing purchasing activities for support portfolios of integrated subsystems from both local and global vendors. This role involves collaborating with Sales, Engineering, and Customer Service Teams to develop budgets for customized service portfolios, focusing on maximizing system uptime and providing exceptional support to our customers.
- Remote Support
- PPM
- Technical Trainings
- Technical Inspections
- Spare Parts
Essential Functions and Responsibilities:
- Gathering necessary information from relevant teams to establish customized service portfolio concepts
- Coordinating with Procurement for RFQ processes and Escalation management
- Requesting offers from vendors to match service portfolio concepts
- Performing gap analysis and developing solutions to meet customer requirements
- Developing vendors strategically to align with customer needs
- Implementing master service agreements, conducting cost-saving analysis, and initiating long-term agreements to enhance service levels and reduce costs
- Managing contract renewals
WHAT YOU HAVE
- Degree in a related field preferred
- Minimum of 5 years of experience in a similar role required
- Excellent written and verbal communication skills
- SAP experience preferred
- Strong problem-solving abilities
- Exceptional interpersonal skills and rapport building capabilities
- Willingness to travel as needed to meet vendors and attend customer meetings
Working Conditions and Environment:
- Occasional overtime may be required
- Up to 10% travel expected
- Must be authorized to work in the U.S.
- Ability to obtain or possess a valid passport
- Physical requirements such as sitting for extended periods, light lifting, and occasional travel-related activities
WHAT YOU WILL GET
- 2 remote days per week
- Half day Fridays
- A beautiful new, state-of-the-art, office complex in Kennesaw, GA
- Industry competitive compensation
- Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
- 401k with a very generous employer match and no vesting!
- Paid Vacation & Holidays
- Profit Sharing
- Paid Parental Leave
- Subsidized Daycare
- Tuition Reimbursement
- Pet Insurance
- Subsidized food delivery
- Monthly celebrations
- Quarterly employee events
- Corporate Social Responsibility including recycling, sustainability and volunteering
KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.
Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”