What are the responsibilities and job description for the Parts Specialist position at Knapheide Truck Equipment?
Knapheide Truck Equipment Center in Olive Branch, MS is looking to hire a full-time Parts Specialist to assist customers with sales and parts requests, manage warranty and service requests, and help organize and manage inventory. This position works Monday - Friday from 7:00 AM - 4:30 PM.
Reason to work with us:
- Stability - We've been in business since 1848
- Growth opportunities - Over 25 retail stores and upfit centers, and continued expansion
- Never Settle - We're committed to adapt, overcome, and continuously improve
- Collaborative, supportive, and engaging work environments
- North America's most popular manufacturer of work truck bodies and truck beds
What you will be doing:
- Investigate, receive, and support customer parts requests.
- Handle service counter traffic, fill customer orders, and schedule warranty service work.
- Document transactions that occur with customers in a manner that assures proper follow up and achieves customer satisfaction.
- Assist the materials department with the project to label all parts and improve the organization in the parts department.
- Work with the production team to assure that they can obtain the parts that they need from the parts department in a timely manner.
- This may include updating inventory systems to reflect parts usage on particular jobs.
- Order parts and manage inventory as requested by the Materials Manager
- Work safely in a production environment wearing Personal Protective Equipment (PPE) when required.
- Ability to plan, work, and communicate well with others
- Some lifting and moving of parts is required
- Ability to confront and resolve problems effectively
Experience you'll need:
- High School Diploma or GED Equivalent
- Exceptional customer service skills
- Strong computer skills - Microsoft experience preferred
- Ability to lift/move up to 75 pounds
Preferred Training and Experiences:
- Previous experience in a parts department, customer service or sales role
- Previous experience in the truck equipment or similar industry
- Strong attention to detail
If you're someone who never settles for second best, takes pride in the work you do, and you're looking for a jump start on a new career, apply today!