What are the responsibilities and job description for the Office & Sales Coordinator position at KNAM MEDIA?
KNAM Media is a Brooklyn print and installation company working since 2011. We produce vehicle wraps, window and wall graphics, and event and venue graphics for some of New York's best-known brands. We are hiring an Office & Sales Coordinator to run client communication and keep jobs moving from first email to final invoice.
Schedule: Monday to Friday, 9am to 6pm, in our Brooklyn office.
What you'll do:
- Answer client emails and quote requests, and follow up on leads
- Prepare and send estimates and invoices in QuickBooks
- Schedule installs and manage the team calendar
- Create shipping labels and send tracking to clients
- Coordinate between clients, production and installers so deadlines are met
What we need:
- Excellent written and spoken English; you'll write to clients every day
- 2 years in office administration, sales coordination or customer service
- Comfortable with Gmail/Google Workspace; QuickBooks or similar invoicing software
- Organized, reliable, and able to work on your own without step-by-step direction
A plus:
- Experience using AI tools (ChatGPT, Claude or similar) at work
- Background in printing, signage, events or production
What we offer:
- $25-30/hour based on experience
- 5 paid federal holidays and paid sick leave
- A varied role with real responsibility and room to grow
How to apply: send your resume and a short note (4-5 sentences) about the work you've done that matches this role. Your note is your first writing sample.
Pay: $25.00 - $30.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid time off
People with a criminal record are encouraged to apply
Application Question(s):
- Have you used QuickBooks or another invoicing tool? Which one?
- Write 3-4 sentences replying to a client whose order will arrive two days late.
Experience:
- office administration or sales coordination: 2 years (Preferred)
Work Location: In person
Salary : $25 - $30