What are the responsibilities and job description for the Security Guard - Full Time position at KLUTCH Cannabis?
Security Guard – Klutch Cannabis
Position Summary
Security Guards serve as the first point of contact for customers, safeguard our facilities, and support day-to-day operations. The role requires professionalism, attention to detail, and a strong focus on safety, customer service, and compliance.
Key Responsibilities
- Provide a visible and professional security presence at dispensary entrances and throughout the facility.
- Monitor surveillance cameras and alarm systems to ensure continuous coverage.
- Control access to restricted areas, verifying IDs and maintaining visitor and vendor logs.
- Conduct regular patrols of interior and exterior areas to detect security or safety risks.
- Support store operations by assisting with product deliveries, cash handling escorts, and customer flow management.
- De-escalate difficult situations with professionalism; intervene only when necessary to protect safety.
- Respond promptly to incidents, emergencies, and alarms, following company procedures.
- Maintain accurate, timely incident reports and security documentation.
- Collaborate with managers, staff, and law enforcement as needed to ensure a safe environment.
- Deliver excellent customer service while enforcing company policies and compliance standards.
Qualifications
- Must hold or be eligible for an Ohio Department of Cannabis Control Employee Badge.
- Must meet all requirements for PISGS (Private Investigator & Security Guard Services) licensing.
- Previous security, law enforcement, or military experience.
- Strong communication and interpersonal skills.
- Ability to remain calm under pressure and respond effectively in emergency situations.
What We Offer
- Competitive pay and benefits.
- Training and certification support.
- A professional, team-oriented environment in a premium retail setting.
Klutch Cannabis complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.
Klutch Cannabis is an Equal Opportunity Employer
Stipulation of employment is passing an OHIO BCI and FBI background check in accordance with ORC/OAC 3796. Must be 21 years or older to apply.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Were you referred to Klutch?
Experience:
- Security: 1 year (Preferred)
Ability to Commute:
- Lorain, OH 44055 (Preferred)
Work Location: In person