STRATEGIC PRODUCT MANAGER (32834)

Who We Are

At KLS Martin, we offer a unique opportunity to contribute to the success of a dynamic and thriving company whose products are used daily across the world to help surgical patients. 

The KLS Martin Group is a worldwide leader in creating surgical solutions for the craniomaxillofacial and cardiothoracic fields. Surgical innovation is our passion, and we are constantly working with surgeons to improve surgical care for their patients. Our product portfolio includes titanium and resorbable implants for reconstruction, innovative distraction devices to stimulate bone lengthening, over 4,000 surgical instruments, and other surgical products designed specifically for CMF and cardiothoracic surgeons. 

KLS Martin is an innovative leader in the treatment of CMF deformities and trauma cases. We use Individual Patient Solutions (IPS) by using our proprietary IPS products where CT scans are used to custom design implants that are created specifically for that individual patient.  This technology allows our surgeons to provide the best-in-class treatment for their patients.

KLS Martin Guiding Principles

• Established, Privately Held Business Group – Responsive to customers, not shareholders. KLS Martin has manufactured medical products since 1896, and we have sold our products in the United States under the KLS name since 1993. We have always been, and always will be, privately owned.
• Patient Focus – We design products with the patient in mind – CMF, Thoracic & Hand
• Product to Table – Integrated planning, design, manufacturing and distribution process
• Educational Partner – Our primary focus for support is on education
• Inventory Alliance – Inventory management is critical to patient treatment/outcome
• Surgical Innovation is Our Passion – More than just a tagline

What We Offer

• We provide full-time employees with a competitive benefits package, including paid parental leave
• In-house training and professional development opportunities
• A culture of creativity and innovation by drawing on diverse perspectives and ideas to drive surgical innovation

Job Summary

Utilize a unique blend of business and technical savvy and a high degree of work ethic to accomplish the big-picture vision set by the company leadership. Organize and lead strategic projects and discussions with customers, the sales team, in-house departments, and partner companies to drive revenue, and bring new solutions to market. Leverage your product management skills to drive prioritization and shape KLS’ next generation of products and solutions. Spend time in the market to understand the customer’s problems, build relationships, and find innovative solutions for the broader market.

Essential Functions, Duties, and Responsibilities

• Bullet Organize trips to field locations with a focus on new product development to perform job duties and responsibilities at trade shows, customer on-site locations, sales meetings, workshops, cadaver labs and in surgery
• Lead coordination of necessary deliverables and meetings for feasibility projects, strategic initiatives, Product Development milestones, regulatory submissions, and inquiries
• Lead cross product line or cross department strategic initiatives and work with leadership to delegate roles, tasks and deliverables to other team members to accomplish the goal
• Effectively evaluate new concepts, run feasibility projects, and advocate for project priority
• Once granted priority, lead projects from concept to market launch
• Mentor and/or manage Strategic Product Specialist team member(s)
• In-service, maintain, restock, and sell all products in the KLS Martin LP portfolio
• Use professional verbal and written communication skills to build relationships and explain technical product information to customers, salespeople, and employees
• Prioritize activities and tasks based on set sales, expense & development goals
• Assist in the creation of regulatory filings, IFUs and related documents
• Deliver and train others to deliver sales presentations in assigned product(s)
• Present on assigned products or initiatives to upper management
• Stay current on and cross reference competitive product offering and pricing
• Stay current on the standard of care and new technologies in the market in which the assigned product is applied
• Maintain an in-depth knowledge of published clinical and internal testing & evidence
• Know the proper resources to generate and process a Quote, Bill Only, Consignment, and field inventory or customer return RGA
• Retrieve and Interpret Documents, Know the Quality Policy & Safety Program, Report Product Complaints and Adverse Events, Understand and Follow Off-Indication regulations
• Understand KLS Martin Non-Disclosure Agreements and when to execute them
• Understand government regulations and company policy on customer expense related activities
• Submit expenses for reimbursement following the company travel policy
• Complete Hospital Credentialing where necessary to perform essential duties
• Perform other related duties as assigned

Educational and Experience Requirements

• 4-year college degree or equivalent combination of education and experience
• Previous experience or demonstrated ability to learn, Salesforce.com, SAP, Excel, Word, PowerPoint, Outlook, Concur, Paycom, iOS iPad & iPhone

Knowledge, Skills, and Abilities

• Develop and maintain collaborative relationships with all levels within the organization
• Plan and organize internal cross-department meetings to accomplish goals
• Follow through on issues, make informed decisions that comply with policies and procedures, complete tasks and problem-solve
• Work with minimal supervision and accomplish high level goals with minimal explicit instructions

Skill Requirements

• Typing/computer keyboard
• Utilize computer software (specified above)
• Retrieve and compile information
• Maintain records/logs
• Verify data and information
• Organize and prioritize information/tasks
• Operate office equipment
• Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
• Verbal communication
• Written communication
• Public speaking/group presentations
• Research, analyze and interpret information
• Investigate, evaluate, recommend action
• Leadership and supervisory, managing people
• Basic mathematical concepts (e.g. add, subtract)
• Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)

Physical Requirements

• Sitting for extended periods
• Standing for extended periods
• Extended periods viewing computer screen
• Walking
• Reading
• Speaking
• Hear/Listen
• Lifting/carrying up to 20 pounds various items
• Lifting/carrying more than 20 pounds various items
• Repetitive Motions
• Pushing/Pulling
• Bending/Stooping
• Reaching/Grasping
• Writing

Hazards

• Normal office environment
• Toxic or caustic chemicals
• Electrical current
• Housekeeping and/or cleaning agents

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

KLS Martin is a drug-free employer