Chief Operating Officer

KLR Executive Search Group is proud to partner with a full-service business law firm to identify a commercially savvy, Chief Operating Officer (COO) to manage daily operations and lead the execution of the firm’s growth strategy. This leader will translate strategic goals into scalable systems, policies, and staffing models across multiple offices, ensuring the firm has the infrastructure needed to support continued expansion. The COO will partner closely with practice and department leadership, oversee modernization initiatives, and drive cross-office alignment as the firm continues toward long-term growth targets. Ideal candidates will have experience scaling organizations ($100M revenue), ideally within professional services or law firms, and a track record of operational excellence. Ideally, this position will be hybrid and based out of the firm’s Boca Raton, FL or Providence, RI offices.

Core Responsibilities:

Operational Leadership

• Oversee daily operations across all offices, ensuring seamless coordination, scalability, and alignment with strategic goals.
• Manage HR functions including recruiting, onboarding, retention, and performance management, while planning future HR initiatives.
• Partner with department heads to align staffing with strategic priorities and maintain high-performing teams.
• Direct facilities management, vendor partnerships, and operational logistics, while identifying innovation opportunities to enhance efficiency and collaboration.

Technology & Process Innovation

• Standardize workflows, optimize client intake, and lead initiatives to improve internal coordination and service delivery across all offices.
• Implement and adopt technology solutions to enhance efficiency, collaboration, and client service, while partnering with CFO/CIO on data integration and performance tracking.

Financial Management and Resource Allocation

• Partner with the CFO and firm leaders to manage budgeting, forecasting, pricing, and profitability, while ensuring strong cash flow and scalable operational planning.
• Develop and execute staffing and capacity plans, control operational expenditures, and deliver clear financial and performance reporting to senior leadership.

Risk and Compliance Support

• Support the CLO and CCO by aligning operational policies with risk management, monitoring legal and regulatory compliance, and enforcing standards across HR, safety, and administrative functions.

Qualifications:

• Executive operational leadership experience in professional services or law firms, with a track record of scaling organizations ($100M revenue).
• Strong strategic planning and execution abilities, translating firm-wide goals into systems, processes, and staffing that support growth across multiple offices.
• Expertise in operational oversight, including HR, finance, technology, facilities, vendor management, workflow optimization, and technology integration.
• Exceptional leadership and communication skills, able to collaborate effectively with attorneys and executives in a fast-paced, growth-oriented environment.
• The firm has main offices in Boca Raton, FL and Providence, RI, we would be looking for local candidates only or people who are willing to relocate to these areas.

The salary range for this position is $190,000 - $350,000 and does not include benefits and bonus potential. Compensation is determined by a variety of factors including but not limited to the role, function, and associated responsibilities, as well as a candidate’s work experience, education, knowledge, skills, and geographic location.