What are the responsibilities and job description for the Vice President of Franchise Operations position at Kline Franchising, Inc.?
BURN BOOT CAMP CULTURE
Burn Boot Camp is one of the fastest growing fitness franchises in the nation and has experienced rapid growth since its founding in 2015. We move like our members – fast paced and with purpose. We aim to inspire, empower, and transform lives through community-based fitness.
POSITION DESCRIPTION
The Vice President of Franchise Operations is responsible for helping the company achieve operational goals and objectives as well as increasing overall company performance. The VP of Franchise Operations will work with the COO and the Burn leadership team to collaborate on overall company strategies, initiatives, and vision for the organization while overseeing the Operations Department.
ACCOUNTABILITY
- LMA (Leadership, Management, and Accountability)
- Franchise Operations Management
- Vendor Management
MEASUREABLES
- Operational units (open, closed)
- Systemwide Total Member Count
- Opening Gym Performance
- Enterprise Revenue
Department Oversight:
- Business Operations
- Learning and Development
- Business Project Management
- Master Calendar
- Field Support
- Burn Boot Camp Kids
JOB FUNCTIONS
- Drive Unit Level Economics
- Oversee the creation and review updates to operational processes, procedures, and manuals
- Manage budget, set department goals, and cascade annual and quarterly planning
- Build relationships with Franchise Partners, industry leaders, executive leaders, and vendors to continue to strengthen the Burn Boot Camp brand and be a leader in the fitness space.
- Vendor management – Quarterly Business Reviews (QBR’s), contract review and negotiation
QUALIFICATIONS
- 5-10 years experience in leadership position, specifically managing people.
- Demonstrated experience in operational initiatives.
- Franchise experience at either Franchisor or Franchisee level
- Must be an experienced organizational leader, demonstrating great leadership, presentation, and professional communications skills
- Excellent communication (written and oral), organization and problem-solving skills
- Influencing and negotiation skills
- Flexibility to travel as needed.
- Proficiency using Excel, Word and PowerPoint
- Must have a strong working knowledge of data points and the operational practices and impacts behind data
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.