Operation Manager (pressure washing)

We are a commercial and government industrial janitorial services company focused on the cleaning, disinfecting, and sanitization of facilities and assets. Klēn Space seeks professionals who are excited by challenges and driven by the opportunity to use their knowledge, skills, and abilities in helping our customers meet mission requirements to keep spaces clean, safe and beautiful.

Our success comes from the talent and commitment of our dedicated employees driven in providing valuable services to our customers. Come along for the journey and be part of our growth and success.

Hours per week: Full-time
Schedule: M-F, 7am - 4pm (and as needed on weekends for special project work)
Days: 5 days a week (M-F)
Pay Range: $75K - $85k (depending on qualifications and skills)

Key Responsibilities:

• Oversee daily operations, ensuring jobs are completed on time and to quality standards
• Schedule, dispatch, and coordinate crews efficiently
• Manage projects from booking to completion
• Handle customer inquiries and resolve issues promptly
• Maintain quality control and enforce safety protocols
• Verify job completion for accurate invoicing and payroll
• Keep accurate CRM and job records
• Track performance metrics and report operational results

Qualifications:

• Experience in operations, project management, or field service coordination
• Strong organizational, communication, and leadership skills
• Familiarity with scheduling/CRM software (e.g., Jobber)
• Ability to manage multiple projects and meet deadlines
• Knowledge of safety protocols and proper equipment handling
• Must have a working phone that is able to download two mobile apps used to complete the job
• Ability to use phone app for report completion of each location
• Must be age 18 or over
• Must have 2 valid forms of ID. 1 must have a photo
• Must have a demonstrated record of satisfactory attendance and punctuality
• Able to work a flexible schedule, including holidays
• Good communication skills and ability to follow written and/or verbal instructions are also required
• Ability to speak and read English

Accommodation:

Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity

Klen Space is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.