What are the responsibilities and job description for the Quality Manager (AEC Experience) position at Kleinschmidt Associates?
Kleinschmidt has a full-time opening for a Quality Manager to lead the further development, implementation, and maintenance of Kleinschmidt's Quality Management System (QMS) in alignment with ISO 9001 standards. This role is pivotal in promoting a culture of continuous improvement across engineering, science, and regulatory projects. You will collaborate with cross-functional teams, oversee audits, and drive strategic quality initiatives that enhance efficiency and compliance.
Who You Are
You are a strategic thinker with a passion for quality and continuous improvement. You thrive in dynamic environments and can influence teams across disciplines. Your background includes:
Required Education & Experience
- Bachelor's degree in engineering, sciences, business administration, or a related field. Preference given to those with an MBA or a master's degree.
- 5-7 years of AEC related experience in quality management, process improvement, or operations management.
- Relevant professional certifications, such as PMP or quality management certifications, are highly desirable.
Knowledge & Expertise
- Quality management systems, including the ISO 9001 framework - you can adapt the standard to drive continual improvement and consistency.
- Quality tools, including failure mode and effects analysis (FMEA), Lean Sigma, and Kaizen - you know how to apply these tools to a diverse and dispersed workforce (virtual and on-site).
- Collaborating across the organization to ensure regulatory compliance (environmental, health, safety, legal).
- Implementing risk assessment tools (FMEA, PESTEL, SWOT), corrective and preventative action (CAPA), and auditing practices, and leading the organization through risk analysis.
- Knowledge/expertise in AEC industry-specific quality frameworks is a plus.
- Knowledge/expertise in workflow optimization and automation strategies, including AI integration, is a highly desirable.
Technical Skills
- Internal/external audit management and compliance assurance.
- Risk analysis and mitigation, root cause analysis, and KPI development.
- Familiarity with project management tools (Primavera, MS Project) and quality tracking systems.
Leadership & Soft Skills
- Ability to set long-term quality goals aligned with organizational objectives.
- Comfortable working at all levels in the organization, from the C-suite to new hires.
- Skilled in mentoring, conflict resolution, and fostering a culture of improvement.
- Clear, persuasive communication and adaptability to evolving technologies. Your style is "selling," not "telling."
What You'll Do
- Lead QMS development and implementation in alignment with ISO 9001.
- Collaborate with project managers, technical staff, and corporate teams to integrate quality into projects.
- Establish audit schedules, conduct audits, and prepare detailed reports.
- Identify weaknesses, drive root cause analysis, and manage corrective actions.
- Identify and implement process improvements and automation opportunities.
- Develop and deliver QMS training and onboarding programs.
- Monitor KPIs and report on QMS effectiveness to leadership.
- Stay current on industry trends and regulatory changes.
Discover Your Future at Kleinschmidt
At Kleinschmidt, we combine engineering expertise, regulatory know-how, and scientific skills to tackle the most challenging projects in renewable energy, water resources, and the natural environment. With over 50 years of experience, we stand out as one of North America's premier employee-owned consulting firms specializing in hydropower.
Our team thrives on passion and engagement, continuously pushing the boundaries of innovation and creativity. At Kleinschmidt, you'll find a vibrant community of professionals eager to share knowledge and help you achieve your career goals. We place technical excellence at the core of what we do, fostering an environment that prioritizes continuous learning and professional development. Join us and turn your potential into impactful solutions that define the future of our planet.
Our Process
Kleinschmidt strives to provide a great candidate experience. After careful review of resumes, we will notify those we are interested in interviewing. We may ask for more details with an initial screening. Our process normally involves two interviews. The top candidate will then be asked to provide 2-3 references and offered a benefits call, a unique step in our process where we describe our full benefits package. The final step is an offer sent via email.
Benefits
- Competitive Salary
- Bonus Program - Annual
- Comprehensive Medical/Dental/Vision Package
- 401(k) with 4% Employer Match and 100% Immediate Vesting
- 10 Floating Holidays
- Paid Time Off
- Short-Term Disability
- Paid Parental Leave
- Tuition Assistance
- Employee Ownership
Kleinschmidt is an Equal Opportunity and Affirmative Action employer. Our company policy and culture are to provide equal opportunity to all persons without regard to race, color, religion, sex, sexual orientation, gender status, disability status, national origin, veteran status, and all other dimensions of diversity.
Kleinschmidt offers a competitive salary and benefits package and opportunities for advancement in a growing, national consulting firm. All applicants must possess permanent authorization to work in the United States. Kleinschmidt is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender status, disability status, national origin, veteran status, and any other classification protected by law.