HR Generalist - Bilingual (Stevens Point Area)

Job Summary:

This role supports day-to-day human resources operations and serves as a key point of contact for employees and management. The HR Generalist plays a vital role in fostering a positive workplace culture while ensuring HR processes run efficiently and effectively, and also coordinates full-cycle recruitment efforts, with bilingual communication (English/Spanish) essential to effectively support both the workforce and area-based hiring efforts.

Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:

• Performs routine HR administration across compensation, benefits, leave, disciplinary matters, performance management, occupational safety, and training and development.
• Visits client account sites as needed to support onsite HR needs, connect with employees, perform stay interviews and address employee relations matters in person.
• Handles employment-related inquiries and advises management on employee relations issues, escalating complex or sensitive matters as needed.
• Leads employment-related investigations and responds to inquiries from regulatory bodies (e.g., UI, OSHA, DOL).
• Trains management on interviewing, hiring, terminations, promotions, performance reviews, safety, and sexual harassment prevention.
• Maintains knowledge of employment laws and government reporting regulations, ensuring HR policies, procedures, and reporting remain compliant.
• Plans new employee orientation and administers benefits enrollment.
• Administers the performance review program and maintains accurate employee records in HRIS.
• Investigates workplace accidents and prepares related reports for the insurance carrier, safety manager, and HR Director.
• Supports wage survey reviews with leadership to help ensure competitive, equitable pay practices.

- Prepares separation documentation and conducts exit interviews. -Tracks compliance with required and optional training, certifications, and licensure.

• Coordinates full-cycle recruitment: job postings, sourcing, screening, interviewing, and offer coordination.
• Collaborates with Account Managers to draft accurate job postings, skills requirements, and hiring criteria.
• Schedules interviews and prepares interview questions and hiring materials.
• Recommends, start dates, and offer details in partnership with hiring managers.
• Attends job fairs and recruiting events to build talent pipelines.
• Ensures compliance with federal, state, and local employment laws, including bilingual communication of policies where needed.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills in both English and Spanish (required).
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities and to delegate tasks when appropriate.
• Ability to act with integrity, professionalism, and confidentiality, and to exercise sound judgment.
• Thorough knowledge of employment-related laws and regulations, including those applicable to hiring and recruitment.
• Proficient with, or the ability to quickly learn, applicant-tracking software, HRIS, and talent management systems.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor's degree in Human Resources, Business Administration, or related field preferred, or equivalent education and experience.

  
  COMPANY OVERVIEW

  Operating in a $1Billion plus industry, KleenMark is Wisconsin’s largest independent commercial cleaning and supply company. Built on 60 years of experience, KleenMark uses proven processes and the industry’s best-trained teams to deliver unmatched service. Expertise in healthcare, commercial, life sciences, manufacturing, and education, KleenMark’s 900-plus technicians clean more than 30-million square feet daily. We are a family owned and run business that lives out our values of Trust, Teamwork and Results.

  We have excellent opportunities for you to join our team!