What are the responsibilities and job description for the Administrative Assistant position at Klarisana Physician Services PLLC?
OVERVIEW OF THE POSITION
The Administrative Assistant plays a crucial role in providing comprehensive support to the clinic by assisting the Practice Manager and ensuring smooth administrative operations. This position requires attention to detail, strong organizational skills, and the ability to multitask effectively in a fast-paced environment.
DUTIES
Client Interactions
Greet clients and ensure they have a positive experience during their visit to the clinic
Answer phones, respond to texts, schedule appointments, and direct calls/messages to the appropriate staff members
Administrative Tasks
Process medical records and ensure accuracy and confidentiality
Manage document uploading, voicemail system, and tasks in our EMR
Verify insurance coverage and process insurance claims
Fulfill records requests efficiently and maintain organized filing systems
Ensure proper documentation of all updates for ease of communication amongst departments
Additional duties as assigned
Financial Administration
Create pay sheets, collect payments from clients, and assist in managing credit/balances due
Assist in insurance verification procedures to ensure smooth billing processes
Clinic Support
Contribute to the opening of the clinic, ensuring overall cleanliness and readiness for patients
Collaborate with the clinic team to manage inventory and supplies effectively
Assist clinical staff as needed, including escorting patients to restrooms or vehicles