Operations Manager

Who We Are and Our Culture

KKOS Lawyers is built on a culture of providing an excellent client experience to our Entrepreneur, Small Business Owner, and Investor clientele seeking to structure their business, save taxes, and protect their assets. We assist clients nationwide with our offices in Arizona, California, Utah, and Idaho.

Why Join Us?

We have a fun work environment, offer a competitive salary with benefits, and love helping our clients succeed in their wealth-building journey.

What You Will be Doing

As our Operations Manager, you will play a vital role in establishing good working relationships between the different parts of the business and our sister companies. You will ensure that every aspect of our client’s journey aligns to timely deliver a high-quality product. Required skills and abilities include, but are not limited to:

· Provide leadership and guidance to the Operations Team

· Collaborate with Executive Team and Department Managers to develop and implement operational plans

· Update and develop policies and procedures necessary to achieve goals and objectives

· Conduct business forecast and cost-benefit analysis to highlight factors necessary for operational efficiency

· Evaluate and enhance current operational systems

· Develop reporting and auditing processes used to analyze operational effectiveness

· Monitor systems and procedures to ensure proper protocols are followed

· Interview, hire, and train operations employees to ensure an effective and productive workforce

· Conduct 90-day Stay Interviews and Annual Performance Reviews

· Delegate/assign tasks to Staff according to business needs

· Prepare for and lead Staff and Training Meetings

· Actively manage Google, Yelp, and Client Survey reviews

· Resolve client disputes

· Plan and support sales, marketing, and client experience activities

Qualifications

We are seeking a full-time Operations Manager for our Cedar City, UT office. The ideal candidate must have:

· Ability to work in a fast-paced, dynamic environment

· At least 3 years’ successful experience managing multiple Departments and Team(s) of more than 25 Employees in the day-to-day performance of their jobs

· Demonstrated expertise in mentoring and developing personnel

· Customer service focus and ability to interact with clients daily

· Strong analytical and problem-solving skills

· A desire to learn all aspects of our business and production processes

· Ability to follow through and utilize strong time management skills

· Excellent communication and interpersonal skills

· Willingness to work overtime when needed

· At least 2 work references

Compensation and Benefits

We offer a competitive and comprehensive benefits package!

• 80 Hours of Vacation Accrual that starts immediately
• 40 Hours of Sick Leave Accrual that starts immediately
• Health Reimbursement Arrangement (HRA) after 90 days of employment that reimburses health insurance premiums for a health plan of your choice.
• Company 401(k) plus matching after one year of employment
• 11 paid holidays
• Monthly company incentives and prizes
• Free drinks and snacks in the staff lounge

Education Requirements:

· BS/BA Degree or Associates Degree with equivalent experience is a plus but not required

The position is long-term. Work hours of 8am - 5pm Monday - Friday. Any questions? – Call Shantelle @ (888) 801-0010 ext. 2002

KKOS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, KKOS complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Cedar City, UT 84720: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Operations Management: 3 years (Required)

Work Location: In person

Salary : $75,000 - $85,000