General Manager

Job Title: General Manager

Location: Honolulu, Hi

Pay Range: $75000 - $85000 / annually

About Us:

Supreme Dumplings is a thriving restaurant known for its exquisite dumplings and authentic Chinese cuisine. We take pride in our commitment to quality, exceptional service, and creating a memorable dining experience for our customers. As we continue to expand and innovate, we are seeking a dynamic and experienced General Manager to join our team and lead our restaurant to new heights of success.

Position Overview: As the General Manager of Supreme Dumplings, you will play a crucial role in overseeing all aspects of restaurant operations. You will be responsible for maintaining high standards of food quality, service excellence, and operational efficiency while fostering a positive work environment for our team members.

Key Responsibilities:

• Operational Leadership: Lead and manage day-to-day restaurant operations, including staffing, inventory management, and quality control.
• Customer Experience: Ensure exceptional customer service standards are upheld to create a welcoming and memorable dining experience.
• Financial Management: Oversee budgeting, cost control measures, and profitability analysis to drive financial success.
• Team Development: Recruit, train, and mentor team members to promote a culture of excellence, teamwork, and professional growth.
• Marketing and Promotions: Collaborate with marketing teams to develop promotions, events, and community engagement strategies.
• Compliance: Ensure compliance with health and safety regulations, food safety standards, and company policies.

Qualifications:

• Proven experience (5 years) in restaurant management, preferably in the hospitality or food industry.
• Strong leadership skills with the ability to inspire and motivate teams to deliver outstanding results.
• Bilingual to Spanish or Cantonese preferred..
• Excellent communication and interpersonal skills to interact effectively with customers, staff, and vendors.
• Financial acumen with experience in budgeting, P&L analysis, and cost management.
• Knowledge of food safety standards, health regulations, and compliance requirements.
• A passion for food and hospitality with a customer-centric approach.

NOTE: This position will require an initial 2-month travel assignment to Seattle, WA, after which the role will be based in San Francisco, CA.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for career growth and professional development.
• A supportive and collaborative work environment.
• Employee discounts and benefits.

We are an equal opportunity employer and considers all employees and job applicants without regard to race, religion, color, gender, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or marital status, or any other status protected by law. We strive to reflect the diverse constituencies that the organization serves.