Order Fulfillment Lead - Norcal

At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love. Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network. Every day, our team strives to elevate industry standards while empowering dispensaries to thrive in an ever-evolving market. Joining KSS means becoming part of a company that’s passionate about delivering excellence and driving sustainable growth in the cannabis space.Job SummaryYour role as a Order Fulfillment Lead, you will be responsible for overseeing the operations of order fulfillment. This will include overseeing the picking and packing, quality control, shipping to accounts. The role will work closely with cross functional departments to achieve success for our customers and brand partners.This job is for you if...You are interested in a meaningful job at a growing Cannabis company where you will work on a variety of projects at once and be appreciated for doing your job well.You have integrity and enjoy thinking outside the box for new, innovative solutions.Your friends describe you as trustworthy, loyal, and dependable.You have been called an overachiever.You have excellent verbal and written communication skills.You embrace challenges.You have exceptional problem-solving abilities.You are an active listener.You are enthusiastic and eager to learn, and to teach others.You are proactive and detail oriented.As Kiva's Order Fulfillment Lead, you will...Oversee receiving, warehouse operations & distribution Implement Operational Policies & Procedures Utilize forklift, electric pallet jacks, hand trucks, etc.Ensure effective and safe use of warehouse equipmentEnsure safety of staffMotivate and hold accountability of staffMaintain documentation and keep accurate records of warehouse activities. Inventor, auditing, cycle countingWorking with a cross functional department Process ordersOperating mechanical and IT systems.Liaising with transport companies, suppliers and clients.Training, supervising and appraising staffMaintaining statistical and financial recordsEnsuring that quality objectives and delivery deadlines are metManaging budgetsWhat we're looking for...2 years Order Fulfillment Lead experience minimumHigh school diploma or equivalent experience is requiredForklift Operator Certification preferred, but not required.Must meet Kiva's Motor Vehicle RequirementsStrong verbal and written communication skills are requiredAbility to read and comprehend basic instructions and safety rules, such as operation and maintenance instructions.Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportionsPhysical RequirementsFrequently required to stand, walk or sitFrequently required to utilize hand and finger dexterityFrequently required to repeat movementsOccasionally required to climb, balance, bend, twist, stoop, kneel or crawlContinually required to talk or hear and use visual acuity to operate equipment, read technical information and use a keyboardFrequently required to lift/push/carry items up to 50 poundsFrequently works near moving mechanical partsFrequently exposed to loud noise (examples: forklifts, large trucks)Specialized equipment, machines, or vehicles used: pallet jacks, electric pallet jacks, sit-down electric powered lift trucks, hand trucks and lift-gatesPhysical RequirementsFrequently required to stand, walk or sitFrequently required to utilize hand and finger dexterityFrequently required to repeat movementsOccasionally required to climb, balance, bend, twist, stoop, kneel or crawlContinually required to talk or hear and use visual acuity to operate equipment, read technical information and use a keyboardFrequently required to lift/push/carry items up to 50 poundsFrequently works near moving mechanical partsOccasionally exposed to outside weather conditionsOccasionally exposed to extreme heat or cold (non-weather)Frequently exposed to loud noise (examples: forklifts, large trucks)Specialized equipment, machines, or vehicles used: pallet jacks, electric pallet jacks, sit-down electric powered lift trucks, hand trucks and lift-gatesWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Salary : $21 - $26