What are the responsibilities and job description for the Resident Relations Specialist position at Kittle Property Group?
Job Description
The Resident Relations Specialist plays a critical role in ensuring the satisfaction and retention of our residents. This position is responsible for leasing apartments, providing exceptional customer service, and contributing to a positive community environment.
Main Responsibilities:
Required Skills and Qualifications:
Benefits:
The Resident Relations Specialist plays a critical role in ensuring the satisfaction and retention of our residents. This position is responsible for leasing apartments, providing exceptional customer service, and contributing to a positive community environment.
Main Responsibilities:
- Lease apartments through telephone sales and apartment tours with prospective residents
- Establish and maintain rapport with prospective and current residents
- Provide excellent customer service at all times
- C coordinate move-ins and move-outs to ensure a smooth resident experience
Required Skills and Qualifications:
- High school diploma or general education degree (GED)
- No prior experience necessary
- Language skills - ability to read, write, speak, and interpret basic instructions
- Math skills - ability to add, subtract, multiply, and divide by 10s and 100s
Benefits:
- Competitive salary with additional earning potential through commissions and bonuses
- Generous paid time off policy
- Ongoing professional development opportunities
