Installation Manager

Kitchen Saver is a trusted leader in kitchen remodeling and cabinet refacing, helping homeowners create beautiful, functional kitchens for over 40 years. We are known for our commitment to quality craftsmanship, outstanding customer service, and a team-oriented culture that supports employee growth and success. Join us and be part of a company dedicated to transforming homes and exceeding customer expectations.

We are seeking a highly organized and results-driven Installation Manager to oversee installation operations, production processes, and field personnel within an assigned territory. This role is responsible for leading installation and service teams, maintaining quality standards, coordinating schedules, resolving operational issues, and supporting a positive customer experience.

The ideal candidate will have experience managing production, installation, construction, remodeling, or home improvement operations and possess strong leadership, communication, and problem-solving skills.

Key Responsibilities:

Team Leadership & Management

• Recruit, hire, onboard, train, coach, and supervise installation, warehouse, service, and support personnel.
• Provide ongoing performance feedback, training, and development opportunities.
• Conduct regular employee meetings and one-on-one coaching sessions.
• Address employee performance and conduct concerns in accordance with company policies.

Production & Scheduling

• Coordinate installation, service, and measurement schedules.
• Assign work and communicate scheduling updates with internal departments.
• Review completed jobs, service work, and production reports for accuracy and quality.
• Ensure timely processing and submission of required documentation.

Quality Assurance & Customer Experience

• Conduct inspections of completed installations to ensure compliance with company standards.
• Monitor customer satisfaction and service quality metrics.
• Evaluate installation and service concerns and facilitate timely resolution.
• Communicate operational issues and recommendations to leadership.

Operational Excellence

• Maintain efficient production workflows and processes.
• Support continuous improvement initiatives.
• Ensure adherence to company policies, safety standards, and operational procedures.

Qualifications Required

• Bachelor's degree or equivalent combination of education, training, and relevant work experience.
• Prior experience in production, installation, construction, remodeling, home improvement, or related operations management.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency with computers and standard business software.
• Ability to read, write, and communicate effectively in English for business purposes.
• Valid driver's license and ability to travel within the assigned territory as needed.

Keywords: Production Manager, Installation Manager, Operations Manager, Construction Manager, Home Improvement, Cabinets, Kitchen Remodeling, Residential Remodeling, Carpentry, Finish Carpenter, Flooring, Roofing, Siding, Windows, Service Operations, Field Operations, Project Management.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $65,000 - $75,000