What are the responsibilities and job description for the Host position at Kitchen master?
**Overview**
We are seeking a friendly and attentive Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in ensuring a memorable dining experience. Your exceptional hospitality skills, combined with your ability to multitask and communicate effectively, will be essential in maintaining a welcoming and efficient environment.
**Duties**
- Greet guests warmly and seat them promptly and efficiently.
- Manage reservations, walk-ins, and waitlists, ensuring a smooth flow of guests.
- Utilize Toast POS to efficiently manage tables, orders, and payment.
- Provide exceptional customer service, addressing guest inquiries and concerns in a courteous and professional manner.
- Offer recommendations and help guests choose from our menu.
- Ensure guests have an enjoyable dining experience, addressing any issues promptly.
- Maintain a clean and organized dining area, including the host stand, tables, and floors.
- Collaborate with the kitchen staff to ensure orders are delivered accurately and in a timely manner.
- Handle phone calls and inquiries in a friendly and professional manner.
- Provide assistance to other staff members as needed.
**Experience**
- Prior experience in a restaurant or food service environment is highly valued.
- Strong background in customer service, hospitality, and guest relations.
- Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
- Excellent communication skills, both verbal and written.
- Proficiency in using Toast POS or similar systems.
- Experience with food service operations and guest services is preferred.
- Ability to help with opening and closing duties, including cleaning and organization tasks.
- Strong phone etiquette and the ability to handle guest inquiries effectively.
**Skills**
- Excellent communication skills, with the ability to interact with guests and staff in a friendly and professional manner.
- Proficiency in using Toast POS and other food service systems.
- Experience in food service operations, including guest services and customer service.
- Strong hospitality skills, with a focus on creating a welcoming and memorable dining experience.
- Ability to help with opening and closing duties, including cleaning and organization tasks.
- Excellent phone etiquette, with the ability to handle guest inquiries effectively.
- Ability to multitask and handle multiple tasks simultaneously.
Job Types: Full-time, Seasonal
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $10 - $12