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Administrative Support Specialist

Kistler Group
Novi, MI Full Time
POSTED ON 4/5/2025 CLOSED ON 5/2/2025

What are the responsibilities and job description for the Administrative Support Specialist position at Kistler Group?

About the Role:

This is an exciting opportunity to join Kistler Group as a Customer Service Administrator, playing a key part in delivering exceptional customer service and supporting Sales and Service activities.

Main Responsibilities:

  • Prioritize and manage multiple customer inquiries, providing timely and accurate responses.
  • Process and verify customer quotes, ensuring accuracy and clarity.
  • Communicate effectively with customers, keeping them informed about order status, delivery updates, and any changes to purchase orders.
  • Collaborate with Sales teams to generate quotes and process orders.
  • Work closely with Global Manufacturing Plants to ensure timely product delivery, escalating any delays or issues.
  • Provide data and information to Sales Engineers and Managers as required.
  • Contribute to the development and implementation of processes and procedures to improve customer service and sales support.
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