What are the responsibilities and job description for the Lead Customer Service Representative position at Kisco Senior Living?
The Lead Customer Service Representative @ La Posada provides exceptional customer service that establishes a warm, secure and friendly atmosphere in the community.
Schedule: Full Time| Tuesday - Saturday7:30am - 4pm
Pay Range: $17.50 - $18.00/hr
Paid Vacation / Sick Time / 7 Paid Holidays
Excellent - Medical / Dental / Vision Benefits / 401K
Free Meal each shift
What will I do every day?
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.
All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements
Schedule: Full Time| Tuesday - Saturday7:30am - 4pm
Pay Range: $17.50 - $18.00/hr
Paid Vacation / Sick Time / 7 Paid Holidays
Excellent - Medical / Dental / Vision Benefits / 401K
Free Meal each shift
What will I do every day?
- Monitor residents, guests and or visitors coming in and out of the community
- Take the lead in the day-to-day adiministration of the move-in and welcome process
- Provide additional support to the Hospitality Services Director to ensure a smooth operation at the front desk
- Assist residents with requests as needed
- Maintain a neat and clean front desk and entrance area
- Respond to emergencies and supply emergency personnel
- Audit records and files
- Bring a smile to work every day
- Be a great team player
- High school graduate
- One to three years of senior living, customer service, or related experience preferred
- Experience with a high-volume phone call work environment preferred
- Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed
- Competitive pay
- A free meal per shift
- Healthcare Benefits including Vision & Dental (Full-time only)
- Matching 401k (Full-time only)
- Paid Time Off
- Rewards and Bonus Opportunities
- Continuous Training and Growth Opportunities
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.
All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements
- Kisco Senior Living is an Equal Opportunity Employer
Salary : $18 - $18