What are the responsibilities and job description for the Store Team Member position at Kirwan's Game Store?
Job Overview
Join our dynamic retail team as a Store Team Member and become the friendly face that makes shopping memorable! In this energetic role, you’ll be at the heart of the store, engaging with customers, managing sales transactions, and ensuring the store runs smoothly. Your enthusiasm and dedication will help create a welcoming environment where customers feel valued and inspired to explore our products. Whether assisting with product demos, stocking shelves, or handling cash register operations, your contribution will drive our store’s success and elevate the shopping experience for every visitor.
Responsibilities
- Greet customers warmly and provide exceptional customer service to enhance their shopping experience
- Operate POS (Point of Sale) systems efficiently for retail sales transactions, including cash handling and cashiering duties
- Assist customers with product inquiries, offering knowledgeable recommendations and upselling when appropriate
- Conduct product demos to showcase features and benefits, encouraging customer engagement and sales
- Maintain accurate cash drawer handling and perform retail math to ensure balanced registers at shift end
- Stock shelves, organize merchandise, and support merchandising efforts to keep the store visually appealing
- Use strong communication skills to coordinate with team members and ensure smooth store operations
- Demonstrate phone etiquette when answering inquiries or assisting customers remotely
- Support inventory management by stocking new products and conducting stock counts as needed
Experience
- Previous retail sales experience is preferred but not required; enthusiasm and a positive attitude are essential
- Supervising experience is a plus, demonstrating leadership in guiding team members and managing daily tasks
- Bilingual skills are highly valued to serve a diverse customer base effectively
- Familiarity with POS systems, cash register operations, and retail math will help you excel in this role
- Strong communication skills, including phone etiquette and customer service abilities, are vital for success
- Knowledge of retail store product knowledge and merchandising principles will support your ability to assist customers confidently
- Basic math skills are necessary for handling transactions accurately and managing cash drawers
Join us as a Store Team Member where every day is an opportunity to inspire shoppers, grow your skills, and be part of an energetic team dedicated to excellence!
Pay: $16.00 - $17.00 per hour
Expected hours: 24.0 – 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: In person
Salary : $16 - $17