Server

At Kirkwood, we believe that exceptional dining experiences begin with exceptional people. As a new upscale dining establishment in the heart of Houston, we're committed to creating an environment where our team feels valued, inspired, and empowered to deliver world-class service and culinary excellence.

Our restaurant is searching for motivated Servers who value teamwork, professionalism, and a positive attitude. If you take pride in delivering outstanding service and working collaboratively, we’d love to meet you.

Why Join Us?

·         Be part of a New Restaurant Opening (NRO) in Houston.

·         Work with a supportive and passionate team in a welcoming environment.

·         Opportunity to grow with a forward-thinking restaurant group.

·         Competitive pay and benefits (FT Employees), including Medical, Dental, Vision, 401(k), PTO, and more.

·         Growth opportunities – training and development

·         Perkspot – corporate perks program

·         ZayZoon – On-demand pay advances

What we are looking for

·         Previous experience in serving, preferably in upscale or fine dining.

·         Strong knowledge of food, wine, and beverage pairing

·         Excellent interpersonal, teamwork, and communication skills

·         Knowledge of food safety and sanitation practices

·         Ability to work in a fast-paced environment and multitask effectively

·         Must be able to work nights, weekends and  some holidays.

·         Flexible schedule helpful.

·         Valid Food Handler Certificate required.

·         Valid State Alcohol Server Certificate required.

What you’ll do:

·         Provide warm, welcoming, and attentive service that reflects the elevated standards of our restaurant.

·         Guide guests through the menu, offering detailed knowledge of ingredients, preparation methods, and chef recommendations.

·         Take accurate food and beverage orders and input them into the POS system efficiently.

·         Collaborate with kitchen and bar staff to ensure timely, precise, and elegant service.

·         Monitor guest satisfaction throughout the dining experience and address any concerns promptly and professionally.

·         Read and interpret guest cues, including body language, tone, and pacing. To understand the type of dining experience they’re seeking and adjust service style to create the proper atmosphere.

·         Tailor the experience to each guest, creating memorable moments that feel personal, encouraging return visits, and helping cultivate a loyal regular clientele.

·         Proactively identify allergy or dietary needs, clearly understand which menu items can be modified, and provide confident, informed recommendations to ensure safety while still delivering an exceptional dining experience.

·         Maintain a polished, composed presence in a fast-paced, high-expectation environment.

·         Follow all steps of service, including table settings, course pacing, and check presentation.

·         Handle guest concerns with professionalism, escalating to management when needed.

·         Handle guest payments accurately, including processing credit cards, managing split checks, and handling cash with integrity and accountability.

·         Balance and reconcile cash and receipts at the end of each shift as required.

·         Ensure cleanliness and order in assigned sections, side stations, and service areas.

·         Adhere to all health, safety, and sanitation guidelines.

·         Support team members and contribute to a positive, respectful workplace culture.

·         Attend mandatory meetings and complete company-assigned training.

·         Maintain uniform standards and demonstrate professionalism in all interactions.

·         Adhere to a reliable work schedule and perform duties safely.

·         Perform other tasks, including cross-training in different areas, as assigned by management.