Department Assistant - Global Learning

Job Goal

To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions. To advance the mission of Kirkwood Global Learning by supporting global learning experiences at Kirkwood for all students, faculty, and staff.

General Job Summary

The department assistant serves as a welcoming and central point of contact for Global Learning, supporting staff, faculty, and community through strong administrative coordination. This role ensures smooth day-to-day operations by managing communications, budgets, records, and providing responsive, inclusive, and respectful customer service.

The typical work schedule for this position will be Monday through Friday from 8 am to 5 pm.

Universal Core Competencies

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
• Lead- regardless of title, through positive influence.
  
  

Duties/Responsibilities

• Serve as the welcoming first point of contact for the Global Learning department office (in person, phone, and email).
• Manage calendars, prepare agendas and minutes, and maintain departmental documents.
• Initiate and track purchases, international travel forms, international agreements and contracts, international health insurance, reimbursements, part-time payroll authorizations, purchase orders, and other documents as needed.
• Maintain budget and expenditure records, including PCard reconciliation.
• Provide comprehensive administrative and student support, including assisting faculty, staff, and students with access to systems, materials, information, and referrals to appropriate Global Learning or college services.
• Manage and maintain departmental operations and records, including Microsoft Teams site, shared drives, contact information, files, spreadsheets, and data entry in relevant systems.
• Support communications, outreach, and marketing efforts by drafting and sending department communications under direction, and assisting with development of materials such as invitations, emails, newsletters, signage, and brochures.
• Coordinate office and program logistics, including printing, mail distribution, supplies, equipment maintenance, clerical tasks, and assistance with department activities and events.
• Provide customer service by responding to or redirecting inquiries via phone, email, or in person, and overseeing hiring, supervision, and budgeting for work-study staff.
• Perform other related work duties as assigned.
  
  

Performance Expectations

• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
• Be able and willing to represent the college in the most positive manner with prospective, former and current students, faculty and staff, clients, suppliers and the community we serve.
• Ability to provide service in a courteous, prompt, professional and efficient manner
• Read, understand, and express oneself clearly and effectively in oral and written form.
• Ability to work in a cross-functional team-based environment and collaborate with others in setting goals and problem solving.
• Establish and maintain good working relationships with students, colleagues, and general public.
  
  

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Physical Activities With/Without Reasonable Accommodation

Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. The position involves occasional (10-33%) driving to events and meetings away from KCC’s main campus.

Minimum Qualifications

• High school diploma or equivalency plus two years related experience; or an Associate’s degree in a related field.
• Possess a good working knowledge of personal computers and Microsoft Office products, with an emphasis on Word and Excel.
• Knowledge of standard office equipment.
  
  

Preferred Qualifications, Licenses, Certifications, Or Registrations

• Bachelor’s degree in a related field.
• Experience with people skills and cross-cultural communication.
• Experience in an educational setting.
• Experience living and/or studying abroad.
• Knowledge of other languages and cultures.
• Enthusiasm about the community college and ability to relate well to the wide variety of people we serve.
  
  

Eeo/Aa Statement

It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, , , or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: FAX: (303) 844-4303, TDD 800-877-8339 Email: .

Why Kirkwood

Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.

Review of applications will continue until the position is filled.

Kirkwood offers a wide range of employee benefits. Read more about them

01

Do you have a high school diploma or equivalency plus two years related experience; or an Associate’s degree in a related field?

• Yes
• No
  
  

02

Tell us about why you are interested specifically in working in Global Learning at Kirkwood.

Required Question