What are the responsibilities and job description for the Events Operations Manager position at Kirkland Event & Destination Services?
Company Description
Kirkland Event & Destination Services is a South Florida-based, full-service destination management company (DMC) with over 25 years of industry experience. Founded in 2006, the company is renowned for its dedicated team, outstanding service, strong partnerships with hotels and vendors, and a track record of satisfied clients. Kirkland excels at tailoring event solutions to meet clients’ unique specifications, goals, and budgets, becoming a true extension of their team. Known for creating exceptional experiences within varied budget parameters, Kirkland has earned numerous accolades, including being named Partner of the Year by Discover the Palm Beaches and recognition as a Certified Women’s Business Enterprise since 2007.
Role Description
The Events Operations Manager will be responsible for overseeing event logistics, managing vendor relationships, and ensuring events are executed seamlessly. This full-time, on-site role based in West Palm Beach, FL, involves supervising event planning, coordinating schedules and deadlines, aligning resources, and maintaining adherence to client budgets. The role requires collaboration with diverse teams to deliver outstanding customer experiences while ensuring operational efficiency and alignment with the company's high standards of service.
Qualifications
- Strong skills in Operations Management to oversee event logistics and efficiently manage resources
- Proven expertise in Event Planning and Budgeting to ensure successful execution of events within financial parameters
- Exceptional Communication and Customer Service skills to build and maintain relationships with clients, vendors, and team members
- Detail-oriented with strong organizational and problem-solving abilities
- Bachelor's degree in Event Management, Business Administration, Hospitality, or a related field is preferred
- Prior experience in the event management or destination services industry is advantageous
- Ability to work flexible hours, including evenings and weekends, as required by event schedules
- Proficiency in Microsoft Office, particularly Excel and Word
Benefits
- 401(k) with company matching
- Health insurance
- Paid time off
- Mileage Reimbursement
Why Join Us
If you’re passionate about executing exceptional events and thrive on managing the details that bring big-picture concepts to life, we’d love to hear from you. You’ll join a collaborative, creative, and supportive team committed to delivering excellence at every stage—from concept to completion.