Parts Manager

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today's construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Parts Manager Benefits

• Above-average Industry Pay
• Comprehensive benefits package (including medical/dental/vision)
• 401K plan with company match
• Generous PTO Package/Paid Holidays
• Short/Long Term Disability
• Growth Opportunities
• Paid Training
• Family-Owned and Operated
• Health and Wellness

Parts Manager Position Purpose

Responsible for leading and mentoring the Parts Department Team with a steadfast commitment to safety, professional development, and organizational values, by providing strategic coaching, fostering consistent performance and accountability, cultivating high-performing individuals through ongoing training and growth opportunities, ensuring the secure and efficient management of inventory assets, and driving operational excellence to build enduring customer relationships, enhance satisfaction, and achieve sustainable revenue growth while serving as a pivotal resource for the company's unified success.

Parts Manager Essential Function

• Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
• Actively monitors and enforces safety processes and procedures to ensure a safe working environment for all parts employees; initiates audits, and training as needed to maintain compliance
• Supervises parts counter sales associates and warehouse staff to include hiring, coaching, mentoring, and continuous training
• Sets clear performance expectations, conducts evaluations, and implements development plans to promote accountability and professional growth
• Manages and maintains accurate parts inventory to include purchasing, expediting, returns, and cycle counts in compliance with company policies
• Utilizes inventory systems to optimize stock levels, improve fill rates, and reduce obsolete inventory
• Encourages and promotes employee and customer satisfaction by ensuring unparalleled service and strong relationships with sales, rental, and service departments
• Develops and executes sales and marketing strategies to increase parts sales and profitability
• Forecasts, plans, and implements streamlined processes to maximize operational efficiency and improve order accuracy
• Negotiates with vendors to secure high-quality parts at competitive prices and ensures timely invoice and payment processing
• Implements strategies to reduce freight expenses and ensure cost recovery
• Oversees efficient processing of parts and core returns to minimize losses and improve customer satisfaction
• Maintains a good understanding of all product lines supported and demonstrates proficiency with business systems and parts reference materials
• Establishes and monitors key performance indicators (KPIs) such as inventory turnover, fill rates, response times, and customer satisfaction
• Identifies and resolves issues within the parts department and ensures achievement of short- and long-term objectives
• Performs other job-related duties as assigned

Parts Manager Minimum Qualifications

• Bachelor's degree or equivalent experience in parts operations and sales preferred
• Supervisory and management training preferred
• Understanding of financial reporting principles, pricing principles, and discounting effects
• Product knowledge, including features and benefits of all commodities sold
• Working knowledge of warehouse storage layout principles

Parts Manager Physical Requirements

• Pushing/Pulling/Lifting/Carrying up to 50 pounds without assistance
• Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
• Physical ability to stand and walk throughout the workday
• Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional condition

This is considered a safety-sensitive position.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.