What are the responsibilities and job description for the Service Technician - High-Reach position at Kirby-Smith Machinery, Inc. - Tulsa, OK?
Who We Are
Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!
Service Technician - High Reach Benefits
- Above-Average Industry Pay
- Comprehensive Benefits Package (including Medical/Dental/Vision)
- 401K Plans with Company Match
- Generous PTO Package/Paid Holidays
- Short/Long Term Disability
- Growth Opportunities
- Paid Training
- Family-Owned and Operated
- Health and Wellness
Service Technician - High Reach - Specific Benefits
- Relocation assistance available for qualified candidates
- Uniforms Provided
- Steel/Composite Toed Boots Provided
- Career Advancement Opportunities
- Continued Education, Manufacturer Hands-On and Web-Based Training
- Company-Paid Accident Insurance
Service Technician - High Reach Position Purpose
The High Reach Technician operates a mobile service vehicle and provides on-site diagnostics, maintenance, and repairs for manlifts, telehandlers, and other aerial equipment at customer locations. This role involves identifying and resolving mechanical, hydraulic, computer, and electrical issues to ensure optimal performance and compliance with safety standards. The Technician works independently and prioritizes safety while delivering high-quality service efficiently.
Service Technician - High Reach Essential Function
- Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
- Performs diagnostics, repairs, and maintenance on a variety of manlifts, including articulating, vertical, and telescopic models.
- Troubleshoots hydraulic, electrical, and mechanical systems to identify and resolve issues
- Conducts preventative maintenance tasks, such as inspections and adjustments, following manufacturer guidelines
- Completes repairs efficiently and within established time limits
- Ensures all equipment complies with safety and operational standards in accordance with OSHA, ANSI, and company policies
- Maintains accurate and detailed documentation, including repair reports, parts orders, and service logs
- Keeps service vehicle clean, organized, and fully stocked with tools and parts
- Delivers exceptional customer service through clear communication and professional conduct at job sites
- Participates in company and manufacturer training programs to stay current with new tools, technology, and repair methods
- Travels to customer locations with occasional overnight stays
- Consistent and reliable on-site attendance
- Performs other job-related duties as assigned
Service Technician - High Reach Minimum Qualifications
- High School Diploma or equivalent
- Two (2) years of experience diagnosing and repairing manlifts or similar aerial equipment
- Skilled in reading and interpreting hydraulic and electrical schematics
- Proficient in the use of diagnostic tools, hand tools, and specialized repair equipment
- Must provide and maintain a set of hand tools and any special tools required by the company
- Valid driver’s license; CDL may be required based on job responsibilities
- Must obtain and maintain a valid DOT medical card
- Ability to work overtime, travel overnight, and work weekends as needed
Service Technician - High Reach Physical Requirements
- Pushes/Pulls/Lifts/Carries up to 100 pounds without assistance
- Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
- Must be able to work in extreme heat or cold and wet, damp, dusty, or windy conditions and tolerate exposure to typical noises, hazardous materials, and fumes/odors associated with the shop/field
- Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional condition
This is considered a Safety-Sensitive position.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.