What are the responsibilities and job description for the Field Service Technician position at Kirby Risk?
Field Service Technician – Lafayette, IN
Kirby Risk Mechanical Solutions & Service
Are you a technically driven problem-solver who enjoys diagnosing issues, working hands-on with equipment, and supporting customers in the field? Do you excel in troubleshooting, analyzing data, and delivering solutions that keep operations running smoothly?
If so, we want you on our team.
At Kirby Risk Mechanical Solutions & Service, our Field Service Technicians play a vital role in delivering predictive and preventative maintenance services that help customers prevent failures, extend equipment life, and keep their facilities operating safely and efficiently.
What You’ll Do as a Field Service Technician
You’ll:
- Participate in the emergency service on call rotation upon completing the initial training period
- Perform on‑site troubleshooting and diagnostics across various customer environments
- Conduct predictive and preventative maintenance services including vibration analysis, laser alignment, oil analysis, infra‑red thermography, dynamic balancing, and VFD startups
- Provide ongoing technical support after repair services are completed
- Present detailed service findings and recommendations for customer review and approval
- Coordinate job flow with customers and internal MSS scheduling teams
- Document all service calls for accurate and timely billing
- Track results and success metrics for implemented programs
- Maintain professionalism in all customer and vendor interactions
- Pursue ongoing education to stay current with MSS technologies and applications
- Support on-call and after-hours service rotations
What Makes You a Great Fit
- College-level coursework or 2 years relevant experience
- Trade/technical school certification or equivalent hands-on experience
- Minimum 21 years of age
- Understanding of electrical wiring principles and mechanical systems
- Strong interpersonal communication and customer service skills
- Solid math skills and strong attention to detail
- Ability to manage multiple tasks, meet deadlines, work independently, and think critically
- Continuous learner with ability to retain technical training and skill development
- Proficiency with computers; Microsoft Office preferred
What to Expect in This Role
- Ability to push, pull, carry, lift up to 50 lbs. and adapt to varied work environments
- After completing the initial training period, you will be required to participate in the emergency service on call rotation
- Ability to sit, stand, crouch, and walk for extended periods of time
- Frequent use of hands for tools, equipment, and documentation
- Travel required (daily, with occasional overnight)
- Schedule: Monday–Friday, 7am-4pm, with occasional on-call needs
Why Kirby Risk?
Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on hard-working, engaged people who treat each other—and our customers—with respect and urgency.
When you join Kirby Risk, you’re not just taking a job—you’re joining a company where you can build a career.
Benefits That Work for You
We provide a complete package designed to support your health, career, and future:
- Medical, RX, Dental, and Vision insurance
- Life insurance & Employee Assistance Programs
- Tuition reimbursement & on-the-job training
- 401(k) with company match & Profit Sharing
- Paid Time Off (PTO)
Ready to help customers keep their operations running at peak performance? Apply today and grow with Kirby Risk Mechanical Solutions & Service.
What are the benefits?
Kirby Risk provides a complete benefits package, including Medical, RX, Dental, Vision, Life, Employee Assistance Programs, Tuition Reimbursement, on-the-job training, a 401K Plan, Profit Sharing, and PTO.
Equal Opportunity Employer
Please get to know us at www.kirbyrisk.com. or via LinkedIn: https://www.linkedin.com/company/kirby-risk/
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