Cannabis Delivery Driver / Driver-Sales Associate (Dual-Badged)

Position Summary

The Cannabis Delivery Driver is responsible for safely and compliantly delivering cannabis products to qualified customers using a company-provided vehicle. This dual-badged role allows team members to flex between in-store duties and deliveries. The position emphasizes exceptional customer service, strict regulatory compliance, accurate record-keeping, and professionalism in a highly regulated industry.

Key Responsibilities

• Operate the company-provided compliant vehicle (equipped with cameras and security features) to complete deliveries along established routes.
• Wear a body camera during all deliveries as required.
• Perform thorough age (21 ) and ID verification for every customer before completing transactions.
• Process payments exclusively via bank transfer, CanPay, or debit card. Apply any debit change as store credit for the customer’s next purchase.
• Educate customers on products, new arrivals, promotions, and price changes.
• Maintain accurate digital manifests, delivery logs, inventory records, and compliance documentation.
• Load, secure, and unload products while following all chain-of-custody and security protocols.
• Provide professional customer service, resolve complaints, and ensure a positive experience.
• Keep the vehicle clean, organized, and secure at all times.
• Report mechanical issues, route problems, or security concerns immediately.
• Flex between delivery and in-store budtender duties as a dual-badged team member when needed.
• Adhere to all Maryland cannabis regulations, company policies, and safety standards.

Qualifications & Requirements

• Must be at least 21 years of age.
• Valid driver’s license with a clean driving record.
• Ability to pass required background checks and fingerprinting for cannabis industry employment.
• Dual-badging eligibility for KIP Cannabis.
• Strong customer service skills and professional demeanor.
• Attention to detail and reliability with compliance documentation.
• Comfortable using technology (delivery apps, payment platforms, body cam).
• Ability to work flexible hours, including evenings and weekends.
• High integrity and discretion.

Knowledge, Skills, Abilities, and Other Characteristics (KSAOs)

Knowledge

• Customer service and sales principles
• Cannabis products, effects, and compliance requirements
• Maryland cannabis transportation and delivery regulations
• Basic vehicle maintenance and safety protocols

Skills

• Excellent verbal communication and active listening
• Accurate record-keeping and attention to detail
• Problem-solving in customer service and compliance situations
• Safe driving and navigation in various conditions

Abilities

• Communicate clearly and professionally with customers
• Maintain composure and integrity in regulated environments
• Handle products and documentation with precision
• Work independently while following strict protocols

Other Characteristics

• High level of dependability and trustworthiness
• Professional demeanor and discretion
• Commitment to safety and regulatory compliance

Physical & Work Environment

• Ability to lift up to 50 lbs occasionally.
• Prolonged periods of driving and standing.
• Exposure to varying weather conditions.
• Must maintain a smoke-free, odor-free personal presentation during shifts.

Important Note

Tips for deliveries are retained 100% by the driver. A contingency plan for hybrid budtender-delivery scenarios will be implemented to ensure fair tip distribution.

KIP Cannabis is an Equal Opportunity Employer. We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Pay: $23.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid training
• Vision insurance

Work Location: In person

Salary : $23 - $25