Operations Support Specialist

Kinzler Construction Services of Ankeny, IA is seeking an experienced, detail-oriented, and highly organized Operations Support Specialist (OSS) to join our team. The ideal candidate will be responsible for coordinating daily administrative functions across sales, operations, HR, payroll, and accounting. This role plays a key part in supporting field crews, customers, and office staff to ensure jobs are scheduled, processed, and completed efficiently.

We offer exceptional benefits, including a robust profit-sharing program, medical, dental, vision, short-term disability, long-term disability, paid time off (PTO), paid holidays, a 401(k) plan, and an employee stock ownership plan (ESOP). We make it easy to apply with our initial quick mobile-optimized application. If this sounds like the right opportunity for you, apply today!

ABOUT KINZLER CONSTRUCTION SERVICES

Kinzler Construction Services is a family and employee-owned company building on more than four decades of experience, founded by Kevin & Yvonne Kinzler as a small, garage-based, family-owned business.

Today we are a leading installer of insulation products, gypsum concrete and fireproofing for commercial and residential builders and homeowners with locations across America's heartland. We strive to build strong relationships with our customers and community in order to increase company value for our employee-owners. We do what we say and finish on time.

Kinzler Construction Services is part of the Kinzler Corporation family of companies - installing building products, distributing building materials, and servicing and installing commercial and residential garage doors. With locations all across the United States, we have a track record of hiring, promoting, and retaining exceptional team members who match our core values.

A job in construction can be extremely rewarding! You play a role in building the stuff people depend on. Every day is something new - every job site brings different, interesting challenges. Using both your mind and your hands, you have the chance to learn new things every day and advance your career! We offer competitive salaries, a full benefits package, and a comprehensive program to foster your professional growth.

Key Responsibilities

• Create bids, jobs, and work orders in BIDSS with accuracy and clarity to ensure installation crews work efficiently
• Review and approve daily crew entries, ensuring payroll and job data are accurate
• Assist with daily crew scheduling by coordinating requests from Project Managers and Superintendents while balancing customer needs and company availability
• Provide administrative oversight of inventory processes
• Act as a communication hub between operations and sales staff
• Answer phones, interview callers to resolve questions, and route inquiries to the appropriate person/department
• Greet and assist customers and visitors with professionalism and care
• Coordinate and facilitate new hire onboarding for branch employees
• Serve as a resource for field crews by providing information, problem-solving, and customer service support
• Develop working knowledge of vendor products and services
• Perform other duties as assigned

Required Knowledge, Skills, and Abilities

• High School diploma or equivalent; 2–3 years of related work experience required
• Spanish-speaking candidates are highly encouraged to apply
• Knowledge and familiarity with the construction business is helpful
• Strong prioritization, judgment, and problem-solving skills with a focus on safety
• Proficiency in basic computer skills including MS Word, Excel, Outlook, and web browsers
• Ability to perform basic math skills accurately
• Strong attention to detail and organizational abilities
• Professional demeanor with excellent customer service skills
• Self-motivated, goal-oriented, and demonstrates a strong work ethic
• Ability to work both independently and collaboratively in a team environment
• Excellent interpersonal communication skills

READY TO JOIN OUR TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this role, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 50021