What are the responsibilities and job description for the Social Worker (MSW) /Case Manager (LCMSW) position at Kintegra Health?
Job Title: Social Worker (MSW) /Case Manager (LCMSW)
FLSA Status: Exempt
Sign-On Bonus: none; no relocation package is currently offered
Location: Senior TLC Center – Shelby, NC
Position Overview: Senior Total Life Care (STLC) is seeking a dedicated and experienced Social Worker (MSW) to provide direct case management services to participants in a home and community-based care model. This role includes participant screening, counseling, care coordination, and resource linkage. The position requires regular in-person visits to skilled nursing facilities (SNFs) and private homes across Gaston, Cleveland, and Lincoln Counties.
Key Responsibilities:
- Participate in initial assessments, care planning, and biannual reassessments of participants as part of the Interdisciplinary Team (IDT)
- Maintain accurate and up-to-date case management records
- Provide individual and family counseling; develop and lead group counseling sessions and therapeutic activities
- Advocate for participant access to services and facilitate referrals to community agencies
- Serve as a liaison between participants and external organizations
- Advise staff on the impact of social, emotional, and cultural factors on health care delivery
- Foster team cohesion and effective staff relationships
- Contribute to the development of social work programs and policies
- Assist in coordinating 24-hour care delivery
- Document participant status changes and communicate updates to the IDT
- Update care plans throughout the reassessment cycle
- Collaborate actively with the IDT to ensure integrated, person-centered care
- Promote team unity and effective communication across discipline
- Implement SMART goals and interventions in participant care plans, ensuring timely documentation per organizational standards
- Uphold Senior TLC’s mission to support seniors in maintaining independence and quality of life in the community
- Perform other duties as assigned
Skills and Competencies:
- Proficiency in individual therapy techniques for geriatric populations
- Strong analytical thinking and problem-solving abilities
- Ability to connect clients with appropriate community resources
- Effective communication and collaboration within interdisciplinary teams
- Commitment to ethical practice within scope of licensure
- Ability to meet standardized competencies as defined by Senior TLC and CMS
- Team-building and relationship management skills
- Documentation and recordkeeping proficiency
- Cultural sensitivity and understanding of psychosocial factors in healthcare
- Flexibility and adaptability in a dynamic care environment
Desired Qualifications:
- Minimum of three years of experience in health and human services, with emphasis on geriatric care
- At least one year of direct work with frail elderly individuals in community or clinical settings
- Proven background in interdisciplinary care planning and coordination
- Strong foundation in geriatric counseling and linking clients to appropriate community resources
Education, Licensure, Registry and Certification:
- Minimum: Master’s degree in Social Work from an accredited institution
- Additional Requirement: Valid North Carolina Driver’s License and access to a personal vehicle
Health Requirements:
- Must be medically cleared for communicable diseases and up-to-date on immunizations
- Must be able to provide care to adult and geriatric populations