What are the responsibilities and job description for the Director of Catering position at Kinsa Group?
About Our Client:
Our client is a leading provider in the Cafeteria/Catering industry, serving major airline clients and operating at a high-volume, fast-paced facility. With a focus on operational excellence and customer service, they are committed to delivering quality meals and logistics solutions across the aviation sector.
What Our Client Offers You:
- Salary Range: $130,000 – $158,000
- Bonus Package: 20%
- Medical Benefits: Included (Medical, Dental, Vision, Life Insurance)
- 401(k) Benefits: Available, with company match
- Paid Time Off: Holiday, Vacation, Sick leave included
- Relocation Assistance: Yes
What You’ll Do:
As the Director of Inflight Catering Operations, you will oversee a dynamic, high-volume production, logistics and customer service operation at the Minneapolis facility. Your leadership will be pivotal in driving operational performance, managing a team of department managers and ensuring safety, quality, and compliance standards are met. You will work closely with the General Manager to develop strategies, optimize processes, and foster a culture of continuous improvement. Your role will involve engaging with key airline clients, managing a large team, and implementing initiatives that enhance efficiency and customer satisfaction.
- Lead and oversee daily operations across multiple departments, ensuring performance and service excellence.
- Drive continuous improvement initiatives to optimize workflows, reduce costs, and enhance quality.
- Directly manage and develop a team of 10 managers and indirectly oversee approx. 600 additional staff members, setting clear performance expectations.
- Collaborate with cross-functional teams including supply chain, HR, and finance to meet organizational goals.
- Maintain strong relationships with airline clients and external stakeholders.
- Ensure compliance with safety, food safety, and regulatory standards.
Qualifications You Have:
- Bachelor’s degree or equivalent experience.
- 7 years of progressive leadership experience in large-scale operations or manufacturing.
- Proven experience managing multiple departments and leading managers.
- Director level experience in a similar capacity.
- Strong customer-facing leadership presence required; airline experience preferred.
- Demonstrated success in process improvement and operational excellence.
- Ability to thrive in a fast-paced, changing environment with strategic decision-making skills.
- Experience developing and holding leaders accountable.
Salary : $130,000 - $158,000