Senior Manager, Global Medical Information & Training

Reporting to the Director, Global Medical & Patient Engagement, the Sr. Manager, Global Medical Information & Training is a foundational member of the Medical Affairs team. They are accountable for leading the planning, development, and delivery of key Medical Information (MI) deliverables, as well as the communication of these deliverables to internal and external stakeholders. Additionally, this role will help strengthen Medical Affairs proficiency through the planning and development of Medical Affairs training materials. The Sr. Manager with be responsible for preparation and organization of key internal and external meetings, development/optimization of resources and processes, and the continual management of departmental projects, per the prioritization set out by their line manager. The role interfaces across all levels of management and cross-functional stakeholders to ensure timely management of all MI and Training responsibilities and compliance with relevant guidelines pertaining to medical information, adverse event, and product complaint handling.

This role is based in our Lexington, MA, office. Our office-based employees follow a hybrid schedule of 4 days in the office, and 1 day remote.

Responsibilities (including, but not limited to):

• Implement Medical Information (MI) operational strategies/objectives and provide medical, scientific and technical support for the Kiniksa product portfolio and/or products under clinical development
• Develop and execute project plans that ensure pre- and post- product launch preparedness of the MI department, including support of Medical Affairs, Medical Science Liaisons, Value and Access, and Commercial teams
• Manage the development of MI resource documents (SRLs, CRLs, FAQs, work instructions) for both healthcare professional and consumer audiences
• Ensure all MI content is scientifically accurate and maintained to ensure current/relevant data is disseminated upon request
• Ensure the appropriate and compliant handling of unsolicited MI requests for assigned products and therapeutic areas
• Execute Medical Affairs congress activities, including face-to-face attendance and provision, plus coordinating activities with commercial colleagues where relevant, to include pre- and post-congress briefings and content review
• Manage 3rd party call center responsible for all MI triage
• Provide metrics to ensure continued service provision and Quality improvement of MI resources
• Collaborates with Field Medical Affairs/Global Medical Affairs to identify learning need and plan/develop Medical Affairs Training materials aligned to those needs.
• Utilizes adult learning principles during the planning and build-out of learning content for disease sate, product, and competitive landscape.
• Assist in supporting Sales training initiatives, as needed
• Manage process for evaluation and management of managed access requests
• Act as Medical Reviewer– full checking of referencing and medical accuracy of materials, as required
• Lead the development/update of SOPs for related Medical Affairs activities
• Manage and assist to develop junior staff members, including potential fellows and rotation students, to provide excellence in execution of department deliverables

Qualifications:

• Requires an advanced life science degree, (ie PharmD, PhD, RN, NP) or in a related science, with a minimum of 4 years experience within the pharmaceutical industry or related field; minimum of 2 years of medical information experience preferred.
• Ability to handle multiple demands in a fast-paced environment. Must be able to exercise appropriate judgment, as necessary. Requires a high level of initiative and independence.
• Excellent project management skills, attention to detail.
• Highly self-motivated and able to handle multiple tasks in a timely fashion.
• Familiarity of PC-based applications, including Microsoft Word, Excel, PowerPoint, and Outlook.
• Analytical, solutions-oriented, negotiation and strategic-thinking skills.
• Attention to detail and the ability to work individually, within a multi-disciplinary team, as well as with external partners and vendors.
• Experience applying learning principles and creating innovative scientific learning content, preferred.
• Ability to synthesize and communicate (verbally and in writing) clinical/pharmaceutical information.
• Experience working with all levels of management and consulting with key business stakeholders.
• Salary is commensurate with experience
• Kiniksa Benefits Summary - USA

  
  

Kiniksa is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, transgender status, age, genetics, national origin, protected veteran status, or disability status, or any other legally protected category. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.