What are the responsibilities and job description for the Production Shift Supervisor (Day Shift) position at Kingspan Insulation?
Summary Description
This position is responsible for providing shift leadership while monitoring production performance and maintaining maximum output and quality on scheduled equipment. Develops, motivates, and supervises employees by setting goals and objectives with accountability for results.
Essential Duties
Essential duties are interpreted as being descriptive and not restrictive in nature. Other duties may be assigned.
Safety & Security
Education and/or Experience: High School Diploma or equivalent is required. Must have at least five (5) years of plant experience, to include supervisory experience.
Must Have
Mathematical Skills: Ability to calculate figures by using basic math skills (add, subtract, multiply and divide).
Reasoning Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Core Competencies
Aligning Performance for Success
Focusing and managing individual performance by helping others set performance goals/objectives, and then tracking results and continually evaluating performance effectiveness. Aligning Performance for Success supports our business drivers of Building a High-Performance Culture and Increasing Global Focus.
Building Influential Partnerships
Leveraging relationships with internal and external partners to persuade key stakeholders to take action that will address customers’ needs and advance business objectives. Building Influential Partnership supports our business driver of Executing a Competitive Strategy.
Customer Focus
Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value. Customer Focus supports our business driver of Increasing Profitable Revenue Production.
Decision Making
Identifying and understanding challenges and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with facts and optimizes probable consequences. Decision Making supports our business driver of Driving Efficiency.
High-Impact Communication
Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that influences others’ thoughts and actions. High-Impact Communication supports our business drivers of Building a High-Performance Culture, Increasing Financial Performance, Increasing Global Focus, Executing a Competitive Strategy and Driving Efficiency.
Leading a Culture of Trust & Integrity
Fostering a work environment that encourages people to act with integrity and treat each other and their ideas with respect; creating and protecting a high-trust environment by setting an example, advocating for others in the face of challenges, removing barriers, and rewarding others for demonstrating behaviors that cultivate trust. Leading a Culture of Trust and Integrity supports our business driver of Building a High-Performance Culture.
Health & Safety
The ability to effectively oversee, implement, and promote health and safety practices within a designated area or team. Individuals with this competency are responsible for ensuring the well-being of employees by creating and maintaining a safe and secure work environment. This includes the application of relevant regulations, the development of preventive measures, and the fostering of a culture that prioritizes health and safety.
This position is responsible for providing shift leadership while monitoring production performance and maintaining maximum output and quality on scheduled equipment. Develops, motivates, and supervises employees by setting goals and objectives with accountability for results.
Essential Duties
Essential duties are interpreted as being descriptive and not restrictive in nature. Other duties may be assigned.
Safety & Security
- Perform all work in a safe manner; actively promote a safety-first culture.
- Conduct regular walkarounds to observe safety practices, line conditions, and employee behavior.
- Lead Safety Toolbox Talks and ensure completion of STEP program criteria for all employees.
- Respond to and report near misses, injuries, accidents, or property damage. Initiate investigations and complete required documentation.
- Conduct Single Event Analysis; ensure thorough documentation and follow-up.
- Perform security checks during off-hours/weekends to ensure plant integrity.
- Monitor daily and weekly KPIs: OEE, Yield, Material Variance, and Utilization.
- Develop and execute action plans to reduce top 3 sources of waste or downtime per shift.
- Review production reports for errors and escalate discrepancies.
- Ensure adherence to production schedules; provide feedback and suggestions to Planning Team.
- Complete shift reports with process conditions and submit timely.
- Lead Daily Control Room meetings; facilitate cross-functional issue resolution.
- Maintain Daily Control Whiteboards with accurate data for team visibility.
- Check staffing levels at shift start; monitor attendance and document absences.
- Plan staffing one week in advance, accounting for certifications, training needs, and time-off requests.
- Post overtime as needed to maintain coverage.
- Coach employees to ensure compliance with policies and procedures.
- Communicate employee concerns to Production Manager and HR.
- Attend daily shift handover meetings with peer Supervisors and Area Leads.
- Manage UKG Time and Attendance system (Workforce Management).
- Assist operators with computer or system issues; escalate to IT support as needed.
- Support SAP corrections for own and other shifts.
- Verify truck loading during gate calls against weekend/night load schedules.
- Communicate meeting notes and updates to production floor promptly.
- Lead 5S improvement projects; identify target areas and drive team action.
- Keep management informed of process issues and improvement opportunities.
- Complete special projects as assigned.
Education and/or Experience: High School Diploma or equivalent is required. Must have at least five (5) years of plant experience, to include supervisory experience.
Must Have
- Experience with business computer applications (Microsoft Office). SAP or similar software experience preferred.
- Thorough knowledge of production process to include conversion/extrusion.
- Strong leadership skills and problem-solving ability.
- Effective communication skills, effective interpersonal and conflict resolution skills.
- Demonstrate troubleshooting and problem-solving ability.
- Work in a team-based environment.
- Work shift schedule, including overtime. May be assigned to other shifts as needed. Shift schedule may include late nights and weekends.
- Set and manage multiple priorities.
- Complete forklift certification program
- Follow directions and get along well with others.
- Develop Interdepartmental relations with other teams to build success throughout the business.
Mathematical Skills: Ability to calculate figures by using basic math skills (add, subtract, multiply and divide).
Reasoning Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Core Competencies
Aligning Performance for Success
Focusing and managing individual performance by helping others set performance goals/objectives, and then tracking results and continually evaluating performance effectiveness. Aligning Performance for Success supports our business drivers of Building a High-Performance Culture and Increasing Global Focus.
Building Influential Partnerships
Leveraging relationships with internal and external partners to persuade key stakeholders to take action that will address customers’ needs and advance business objectives. Building Influential Partnership supports our business driver of Executing a Competitive Strategy.
Customer Focus
Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value. Customer Focus supports our business driver of Increasing Profitable Revenue Production.
Decision Making
Identifying and understanding challenges and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with facts and optimizes probable consequences. Decision Making supports our business driver of Driving Efficiency.
High-Impact Communication
Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that influences others’ thoughts and actions. High-Impact Communication supports our business drivers of Building a High-Performance Culture, Increasing Financial Performance, Increasing Global Focus, Executing a Competitive Strategy and Driving Efficiency.
Leading a Culture of Trust & Integrity
Fostering a work environment that encourages people to act with integrity and treat each other and their ideas with respect; creating and protecting a high-trust environment by setting an example, advocating for others in the face of challenges, removing barriers, and rewarding others for demonstrating behaviors that cultivate trust. Leading a Culture of Trust and Integrity supports our business driver of Building a High-Performance Culture.
Health & Safety
The ability to effectively oversee, implement, and promote health and safety practices within a designated area or team. Individuals with this competency are responsible for ensuring the well-being of employees by creating and maintaining a safe and secure work environment. This includes the application of relevant regulations, the development of preventive measures, and the fostering of a culture that prioritizes health and safety.
