What are the responsibilities and job description for the Golf Cart Attendant position at Kingsmill Resort?
Overview: This position is responsible for preparing and distributing golf carts to customers during the golf season based on business levels. Reports to Director of Golf and professional staff.
Responsibilities
Responsibilities
- Staging and breaking down carts.
- Towing, cleaning and preparing carts for daily play and storage.
- Directing and assisting guests to pro shop, starter, practice range and first tee.
- Performing practice range services.
- Tagging and cleaning golf clubs before placing in storage.
- Assisting members and guests after they play.
- Assisting cart fleet coordinator with cart maintenance responsibilities.
- Maintaining cleanliness in all storage and guest areas of the golf operations.
- Handling requests of guests and staff.
- Adhering to policies and procedures and service standards.
- Assisting professional staff.
- Assisting the Starter.
- Distributing and keeping rental sets clean and in proper order.
- Checking in rental sets in starter’s absence on log.
- Communicating pertinent information with the staff and POD.
- Providing exceptional guest service
- Assisting with tournament set up as required working well with the group
- Performing other duties as assigned
- Possess basic knowledge of services provided by Kingsmill.
- Must have professional presentation and strong customer service skills.
- Must have the ability to communicate with guests and respond to questions about the course in a friendly manner possessing a knowledge of golf
- Ability to operate a golf cart, four-wheel drive jeep and driving range picker
- Ability to lift, push, pull or carry 90 pounds, stand, bend, stoop and to withstand a range of outside weather conditions (heat/cold, rain/snow, etc. including prolonged exposure to sunlight for up to eight hour shift
- Must be at least 16 years of age
- Valid State Drivers’ License
- Ability to work days, nights, weekends, holidays