What are the responsibilities and job description for the Front Desk Concierge position at Kings Courtyard Inn?
Kings Courtyard Inn is seeking a full time employee for the Front Desk Concierge position. As the first employee the guest encounters, it is the concierge's responsibility to be gracious and efficient while upholding the company's reputation for hospitality, service, and luxury. With an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, Kings Courtyard Inn is proud to represent the city of Charleston. We invite you to meet our talented team and discover the true meaning of Southern hospitality.
Responsibilities
Responsibilities
- Answer all incoming phone calls and assist the caller with their request or redirect the call.
- Book room reservations with accurate description of room type and correct quote of rate and included amenities.
- Assist guests with recommendations for area restaurants and attractions and secure tickets and reservations when requested.
- Perform check in and check out procedure with guests.
- Collaborate with housekeeping and other staff to provide a seamless guest experience.
- Ideal candidate will be outgoing and friendly with a keen eye for detail and ability to multi-task in a fast-paced environment.
- Must have full availability, including weekends and holidays and be able to work 3pm - 11pm.
- Front desk/concierge experience required - luxury boutique hotel experience preferred.
- High school diploma or equivalent required.
- Must have working knowledge of Windows computing and multi-line phone systems.
- Medical, Dental, and Vision Insurance available after 60 days for full time employees
- Free Parking Available
- Competitive pay - commensurate with experience