What are the responsibilities and job description for the Refund Specialist - Patient Financial Svcs. - Full Time position at Kingman Regional Medical Center?
Job Description
Position Title: Refund Specialist Position Code: SpecRefund-8115
Department: Patient Financial Services Safety Sensitive: No
Reports to: CBO Cash Applications Manager Exempt Status: No
Position Purpose:
All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.
Key Responsibilities
· Runs daily credit report and processes all refunds
· Research accounts and documentation to determine validity of refunds
· Process all refunds within two (2) days of assuring credit is valid
· Must balance each batch on a daily basis upon completion of refunds.
· Meets productivity standards for processing refunds
· Provide back up for the Accounts Receivable Clerks when needed
· Participates in business division meetings, performance improvement activities and committees as assigned.
Qualifications
Required Education: High School Diploma or Equivalent
Required Experience: One (1) year experience in balancing and reconciling accounts
Skills and Knowledge: Knowledge of refund processes related to accounts and the ability to review an account and determine the appropriate refund.
Preferences
· Education related to Cash Reconciliation, Billing and Collections preferred
· Accounts receivable experience preferred
Special Position Requirements
Level 1: Primarily but not limited to balancing/reconciling self-pay accounts in a single system.
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Work Requirements [Optional section: work requirements for physical or other important issues which relate to the job]
Blood Borne Disease Exposure Category: Category III
Ability to sit for six to seven hours daily at a computer terminal; occasionally lifts and carries up to 15 pounds of files to storage area; must be able to deal calmly and effectively with frustrated and/or angry clients..
,Posting Date: 2025-08-19T15:42:39 00:00
Locations: 3269 Stockton Hill Road Kingman AZ 86409
