What are the responsibilities and job description for the Veterinary Clinic Office Manager position at King Veterinary Service Inc?
Benefits:
- Bonus based on performance
- Company parties
- Employee discounts
- Health insurance
- Paid time off
Job Summary
King Veterinary Clinic is a fast-paced veterinary office dedicated to providing exceptional medical care and customer service . We are a close-knit team that values collaboration, efficiency, and compassionate care for our patients and their owners. This is a dynamic role for a highly motivated and detail-oriented individual who can thrive in a busy environment and serve as the central hub of our clinic's daily operations.
Responsibilities
- Practice oversight - Ensure the seamless flow of daily operations, balancing administrative, client and personnel needs
- Implement and enforce clinic policies and procedures to improve efficiency
- Act as primary point of contact, resolving any issues promptly
- Maintain a clean, safe and organized office environment.
- Team leadership and human resources - Manage and supervise front office staff and vet assistants - Coordinate staff schedules to ensure adequate coverage for all operational hours
- Mediate personnel issues and facilitate conflict resolution with fairness and discretion
- oversee appointment scheduling, billing and all client communications
- Address client inquiries, and concerns in a professional and empathetic manner
- Ensure a high level of client satisfaction through effective communication
- Financial administration - Manage daily accounting transactions including billing and accounts receivable
- Oversee inventory, purchasing and ordering supplies
- Ensure the collection of payments from pet owners
- Record-keeping and technology - Maintain accurate client and patient medical records - Manage and troubleshoot practice management software - Ensure compliance with all regulations for controlled substances
Qualifications
- High school diploma/GED required; degree in business administration related field preferred
- Previous experience as an Veterinary Office Manager or similar position preferred
- Experience with veterinary practice management software is an asset
- Skilled in Microsoft Office, Excel, and Outlook
- Excellent time management skills and ability to prioritize multiple tasks
- Strong problem-solving skills and attention to detail
- Excellent verbal and written communication skills
- A genuine passion for animals and their well-being
Salary : $30 - $40