What are the responsibilities and job description for the IT OPs Support / Rack Integrator position at King Technologies, Inc.?
King Technologies, Inc is looking for a motivated and adaptable IT Operations Support Technician to join our Operations Team to perform rack integration, physical security, and related activities in support of the CANES and ISNS programs in the DICE laboratory.
Position Summary/Description:
This entry level role is ideal for someone who is technically curious, hands-on, and ready to contribute to the seamless operations of our technology infrastructure and workspace environment. As an IT Operations Support Technician, you’ll support day-to-day IT and facilities operations — from setting up user workstations and troubleshooting network issues to managing access control systems and maintaining technical equipment. The ideal candidate will possess the following traits and be able to perform the essential duties of the of job.
- Strong interpersonal and communication skills
- A team player mindset with a proactive, flexible approach
- Willingness to learn and adapt in a dynamic environment
- Reliable, organized, and detail-oriented
Essential Duties:
- Basic IT trouble shooting skills (hardware and software)
- Set up and configure new workstations, including hardware and software
- Troubleshoot and resolve basic IT issues, escalating as needed
- Monitor and maintain shared technical equipment and infrastructure
- Support access to physical spaces, including managing access systems and permissions
- Collaborate with broader Operations and It teams to ensure a smooth and functional working environment
- Ability to install equipment, connect cables, and run internal and external rack cables.
- Assist with integrating equipment into racks in a laboratory environment.
- Assist with general maintenance and documentation of IT systems and processes
- Respond to service requests in a timely and professional manner
- Be flexible with working hours to support operational needs
- Must be able to lift 50 lbs.
Qualifications Required:
- DoD Secret Security Clearance
- Must be able to lift 50 lbs.
- Prior integration experience a plus
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Salary : $65,000 - $72,000