What are the responsibilities and job description for the Room Attendant / Housekeeper position at King's Pointe Resort?
King's Pointe offers their guests everything they need for a unique vacation: indoor and outdoor waterpark; spacious rooms and cottages; al fresco dining and fire pits; and even a mini-golf and nine-hole golf course across the street. Come see why we’re not only called “the pointe of family fun” but also a workplace of fun! We are seeking a qualified Room Attendant that is highly motivated and can ensure rooms are inviting and comfortable. Ideal candidates will have previous cleaning and customer service experience, the ability to work independently and efficiently, and work between the hours of 8am and 5pm including weekend and holiday availability. Key Requirements/ Qualifications:
- Ability to lift, push, pull, more than 10 lbs. often housekeeper carts can weigh more than 30 lbs. or more to push, pull.
- Ability to stand for long period of time and perform repetitive motions.
- Flexible schedule to meet business needs.
- Detail-orientated individual who is able to focus his/her cleaning responsibilities, ensuring that each room set up is completed as required by the property.
- Ability to maintain a composed, gracious and professional attitude.
- Ability to accept criticism and work well under pressure.
- Replenish items in rooms for guest use, including but not limited to towels, linens, and amenities.
- Accommodate and anticipate guests needs, respond promptly and professionally.
- Thoroughly clean the guest room and bathroom area as assigned, (i.e. vacuuming, dusting, changing bed linen, emptying trash cans).
- Report any maintenance needs or items left behind from the guest to the appropriate department.
- Become familiar and knowledgeable with the hotel's safety and emergency procedures.
- Eligibility to enroll in the 401(k) after 6 months of service.
- 100% match at 3% contributions, 50% up to 5%.
- Paid Time Off – Sick & Vacation
- Holiday Pay
- Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties.Currently have properties in Wisconsin, South Dakota, and Iowa.
- Travel discounts available through Choice Brand Hotels, Hilton, and Marriott as well as at our independent properties.
- We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
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