What are the responsibilities and job description for the Patient/Office Coordinator position at King's Daughters?
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JOB SUMMARY
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Responsible for; promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing.
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DUTIES AND ESSENTIAL FUNCTIONS
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Overall performance rating of below indicated essential job duties:
- Answer phones, schedule appointments, complete patient referrals and documentation in a timely manner.
- Complete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance information.
- Daily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and deposit.
- Insurance verification prior to patient visit, when applicable.
- Manage office correspondence, medical record documentation, and process medical records requests.
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EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS
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Minimum requirement:
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High School diploma or GED
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Must be able to type 35 correct words per minute
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Preferred qualifications:
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One year experience in medical office setting
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WORKING ENVIRONMENT
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Works indoors in an office/clinic setting
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The noise level is usually moderate
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PHYSICAL DEMANDS
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Constantly required to maintain a stationary position behind a computer.
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Frequently required to move about inside the department.
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Constantly required to communicate telephonically and face to face with colleagues and customers.
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Constantly required to operate a computer and telephone.
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Constantly required to lift and/or move up to 10 pounds.
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Frequently required to lift and/or move up to 25 pounds.
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Occasionally required to lift and/or move up to 50 pounds
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Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception
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