What are the responsibilities and job description for the AR Collector position at King's Daughters?
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JOB SUMMARY
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The Accounts Receivable Collector is responsible for, but not limited to insurance billing, follow-up, cash posting, customer service and patient collections.
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DUTIES AND ESSENTIAL FUNCTIONS
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Overall performance rating of below indicated essential job duties:
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Uses EPIC and other technology/tools to research, collect and resolve accounts receivables.
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Takes action following established workflows; uses transactions in Epic to ensure accounts receivable is appropriately stated.
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Notes actions taken and is thoughtful about next steps to collect
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Engages with the rest of the Revenue Cycle team. Communicates department specific or payer specific issues.
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Escalates claim edit trends, escalates denial trends and takes action to prevent revenue loss.
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Produces favorable results; meets both productivity and work quality expectations.
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Seeks out industry, payer, and regulatory updates.
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EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS
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Minimum requirement:
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High school diploma or general education degree (GED)
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Ability to read and interpret health insurance policies, payer remittance information and correspondence
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Proficient in basic computer skills
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Preferred qualifications:
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Healthcare billing experience
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Associates Degree
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Proficient in intermediate computer skills
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WORKING ENVIRONMENT
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Works indoors in an office/clinic setting
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The noise level is usually moderate
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PHYSICAL DEMANDS
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Constantly required to maintain a stationary position behind a computer.
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Frequently required to move about inside the department.
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Constantly required to communicate telephonically and face to face with colleagues and customers.
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Constantly required to operate a computer and telephone.
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Constantly required to lift and/or move up to 10 pounds.
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Frequently required to lift and/or move up to 25 pounds.
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Occasionally required to lift and/or move up to 50 pounds
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Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception
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