What are the responsibilities and job description for the Service Advisor position at King's Campers?
King’s Campers is seeking to fill a rare position on our service and parts team! We are a rapidly growing company with plenty of growth opportunities.
KINGS CAMPERS OFFERS:
- Competitive health benefits
- Closed with Paid time off on most major holidays - Labor Day, Memorial Day, Thanksgiving, Christmas, New Years, & July 4th
- Paid Vacation
- Closed Sundays
- 401K match - after a short waiting period
- Friendly and knowledgeable management and coworkers
- AND MORE!
PRIMARY RESPONSIBILITIES:
Provide Excellent Customer Service: Have outstanding communication in person, over the phone, and over email with customers. Provide accurate repair estimates and advise customers about repairs, parts, and warranty details.
Pay Attention to Details: Assist in collecting complete and accurate customer, vehicle, and scheduling information
Ensure Organization: Maintain the service customer database, write prepare orders, and keep all team members and documentation up to date
Ensure Approval of Warranty Claims: Complete all warranty documentation as required by the manufacturer.
Work as a Team: Maintain open communication with management, fellow advisors, and technicians.
Complete work in a Timely Manner: Ensure that all services and paperwork are completed quickly and efficiently in order to best serve our customers
SUCCESS TRAITS:
Candidates that will find themselves successful in this position are:
- Able to Multi-task
- Excellent Communicator
- Efficient
- Reliable
- Detail Oriented
- Professional
- Team Oriented
- Service/Parts Experience (Preferred but not required)
This is a full-time position with pay ranging from $22-$30/hour, depending upon the individual’s performance. Candidates must have a valid driver's license and pass a criminal background check.
If this seems like the right fit for you, apply today! We look forward to reviewing your application.
Job Type: Full-time
Pay: $22.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience:
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $22 - $30