What are the responsibilities and job description for the Commercial Lines Client Support Specialist - HYBRID position at King Risk Partners?
Full-time Description
Industry Experience Required.
Property and Casualty license strongly preferred.
King Risk Partners is seeking a Commercial Lines Client Support Specialist to join our team in Fort Wright, Kentucky. This is a full-time, hybrid position.
Monday - Friday 8AM - 5PM
Requirements
King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Join us in making a difference in the insurance industry.
Salary Description $27-$30
Industry Experience Required.
Property and Casualty license strongly preferred.
King Risk Partners is seeking a Commercial Lines Client Support Specialist to join our team in Fort Wright, Kentucky. This is a full-time, hybrid position.
Monday - Friday 8AM - 5PM
Requirements
- Familiarity with Commercial Lines insurance products.
- Answering calls and responding to customer inquiries.
- Accessing customer accounts and policy schedules.
- Processing payments, simple endorsements such as address changes, pulling documents.
- Providing customers with detailed information about policies and products.
- Liaison between agents, carriers, and customers.
- Identifying accounts for upsell or cross sell potential and forwarding customers to sales agents when a policy needs to be initiated or upgraded.
- Typing up complaint reports.
- Managing the customer complaint database.
- Scanning and attaching files when necessary.
- All other duties as assigned.
- Friendly and professional demeanor.
- Excellent communication and interpersonal skills.
- Basic computer skills and knowledge of database software.
- High-level typing skills.
- Advanced knowledge of telephone and call forwarding systems.
- Ability to remain calm in stressful situations.
- Ability to explain detailed policy concepts in a simple way.
- High school diploma or GED.
- Active Property and Casualty license
- 3 years’ experience working as a customer service representative.
- 2 years' experience in Personal Lines.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with employer match
- Short-Term Disability (employer paid)
- Long-Term Disability (employer paid)
- Life Insurance
- Employee Assistance Program
- Generous PTO Policy
- Tuition Reimbursement
- Employee Referral Program
- Growth and advancement opportunities
King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Join us in making a difference in the insurance industry.
Salary Description $27-$30
Salary : $27 - $30
