What are the responsibilities and job description for the Genesis Service Advisor position at King Genesis?
**Previous Service Advisor Experience Required**
Who We Are
We are the King Automotive Group, a family-owned and operated company since 1937. We are looking for a Genesis Service Advisor to add to our growing family! Talented employees motivated by success, advancement and customer satisfaction will prosper with our company- many of our managers are promoted from within.
Responsibilities:
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service
- Clearly report all vehicle symptoms as described by the customer
- Establish follow-up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verifies the final invoice reconciles with work performed on the repair order
- Explain all completed work and charges to customers
Required:
- Previous Service Advisor Experience Required
- Possesses strong customer relations skills
- Proficient at identifying and relating to the customer inquiry
- Above average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- CDK experience a plus
- Must have a valid driver's license and a clean driving record'
Work Location:
- One location
Paid Training:
- Yes
Management:
- Ops Manager
Typical end time:
- 6PM
Typical start time:
- 7AM
Job Types: Full-time, Commission
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
Experience:
- Service Advisor: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $60,000 - $100,000