What are the responsibilities and job description for the Site Manager - Liberty Texas position at King Crest Communities?
Duties
- Oversee daily operations of the property, maintaining a high standard of customer service and resident satisfaction.
- Manage and maintain accurate resident files, including lease agreements, move-in/move-out documentation, and related records.
- Respond promptly and professionally to resident inquiries, concerns, and complaints, utilizing strong communication and conflict-resolution skills.
- Conduct property tours for prospective residents, effectively highlighting the features and benefits of the community.
- Support the Property Manager and Leasing Manager with leasing activities, including applicant screening, background checks, and lease preparation.
- Coordinate and monitor maintenance requests, ensuring timely completion and quality control of all repairs.
- Assist in implementing marketing and outreach strategies to attract prospective residents and sustain high occupancy rates.
- Utilize property management software to track resident information, manage payments, and generate operational reports.
- Ensure compliance with LIHTC (Low-Income Housing Tax Credit) and all applicable housing regulations.
- Collaborate with the Property Management team to develop and implement operational policies and procedures that enhance the overall resident experience.
Experience & Qualifications
- Previous experience in property management or a related field preferred.
- Strong customer service orientation with a demonstrated commitment to resident satisfaction.
- Knowledge of leasing procedures, contract management, and Fair Housing laws.
- Excellent written and verbal communication skills, with the ability to build and maintain professional relationships with residents, team members, and vendors.
- Proficiency in property management software and general computer applications.
- Proven ability to manage conflicts effectively and professionally.
- Sales experience is a plus, particularly with the ability to promote community amenities and services.
Note: This job description is intended to outline key responsibilities and qualifications but is not exhaustive. Employees may be assigned additional duties as needed by management.
Pay: $1,000.00 - $2,000.00 per month
Ability to Commute:
- Liberty, TX 77575 (Required)
Work Location: Hybrid remote in Liberty, TX 77575
Salary : $1,000 - $2,000