What are the responsibilities and job description for the Senior Management Analyst - Program Integrity position at King County Housing Authority?
Reporting to a Compliance & Policy manager, this position performs skilled technical work to support program monitoring and continuous improvement. The role focuses on data analysis, documentation, and process evaluation to ensure program compliance and effectiveness. This role interprets program data, develops clear reports and documentation, and evaluates processes to identify gaps and recommend improvements. By combining analytical insight with attention to detail, this position helps maintain compliance standards and strengthens overall program performance.
King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link.
We transform lives through housing.
- Collect, analyze, and interpret program data to assess compliance and performance and to provide actionable information to leadership and staff.
- Prepare detailed reports and summaries of findings for internal stakeholders.
- Support the development and implementation of data collection and tracking systems, performance metrics, documentation, and monitoring plans.
- Collaborate with program staff to understand workflows and identify areas for enhancement.
- Complete reports and respond to requests from funders, regulators and other stakeholders.
- Assist in designing and conducting program-level audits, monitoring and continuous improvement activities.
- Manage and participate in strategic projects; May oversee the work of external consulting firms.
- Leverage technology to improve access to and timeliness of information in support of department activities.
Required Qualifications:
- Bachelor's degree in policy analysis, statistics, sociology, economics, informatics, business or related field AND
- Considerable experience in collecting and analyzing data (both quantitative and qualitative), identifying trends, authoring reports, making recommendations to improve policy and program efficiency OR
- An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
Required Knowledge, Skills and Abilities:
- Understanding technical aspects of the position and continuously building knowledge of assigned program areas, keeping up to date on the substantive and procedural aspects of the position, including:
- Applicable internal and external laws, policies, regulations, practices, procedures, guidance, recommendations, and best practices.
- Techniques, tools and strategies for program evaluation, continuous improvement, performance metrics, and project management.
- Quantitative and qualitative analytical skills.
- Ability to analyze, interpret complex information and make sound, accurate conclusions and recommendations.
- Ability to organize work, set priorities and exercise sound judgment.
- Communicating with clarity and professionalism in both verbal and written formats, including public presentations and technical report preparation, including:
- Ability to compose and prepare strong technical communication materials.
- Ability to communicate complex, actionable data analytics to a range of stakeholder audiences.
- Ability to understand, interpret and explain difficult materials with complicated information.
- Adept at resolving issues and developing innovative solutions to complex challenges. Skilled in analyzing problems, identifying alternatives, and implementing effective recommendations; demonstrates critical, creative, and reflective thinking.
- Establishes and maintains effective working relationships with vendors, employees, senior Authority staff, associates, and the general public, treating others with respect and promoting cooperation.
- Demonstrates strong interpersonal skills and the ability to work collaboratively, earning trust, respect, and confidence from others; consistently delivers excellent results; able to perform effectively under pressure in a fast-paced environment.
- Uses systems to organize, prioritize, and keep track of information and/or work in progress; maintains accurate and complete electronic and manual records; exhibits attention to detail; ability to multi-task in a high-pressure environment.
- Demonstrates technical expertise with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), project management tools, and data analysis and visualization platforms; effectively leverages technology to streamline workflows, manage complex projects, and analyze data for informed decision-making.
- Consent to and pass required assessments.
- Consent to and pass a criminal records background check.
- Position may require travel to KCHA properties and sites. The successful candidate will need to have access to reliable transportation to meet the business needs of the Agency.
To be considered for this opportunity, you must:
- Complete the online application profile in its entirety.
- Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
- Upload a detailed résumé of all educational and professional experience. (Résumé)
The starting salary range for this position is $94,473.00 - $115,728.00 annually dependent on qualifications and professional experience. The complete salary range for this position is $94,473.00 - $136,984.59 annually. Performance based merit increase opportunities and COLAs are reviewed on an annual basis. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, tuition reimbursement, and retirement benefits are also available. For more details regarding KCHA comprehensive benefits, please visit our benefits page, www.kcha.org/employment/employeebenefits.aspx.
Work Environment:
Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
After initial onboarding, this role may have the opportunity to work remotely or a compressed work week in accordance with the KCHA's flexible work arrangements; however, remote work conditions will be reviewed on a regular basis based on business and program need.
Physical Environment:
This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting and using hands to finger, handle or feel, frequently requires speaking or hearing and occasionally requires standing, walking and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
Equal Opportunity:
King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $94,473 - $115,728