What are the responsibilities and job description for the Front Desk Medical Associate position at King & Bishop?
General Position Overview
The Front Desk is usually the first point of contact to greet and provide support to patients as well as doctors through a variety of responsibilities throughout the office.
Main Duties and Responsibilities:
- Greet all incoming patients and their families along with any vendors and/or other visitors
- Answer incoming calls as well as make outgoing calls to patients and other medical staff to obtain personal and medical information and input into EMR
- Make calls to request medical records and schedule/rescheduling or confirm appointments
- Review and complete medical forms and obtain appropriate signatures
- Scan medical records, take and make payments
- Make notations and journal entries
- Experience using both an EMR and practice management system are required
- Compile patient documentation and provide proper flow of documents and information as needed for all patient records and history
- Prepare and tidy both the patient waiting areas as well as all other common areas
Qualifications / Requirements:
- Proven work experience of at least 2 years in a medical office (preferably oncology)
- Knowledge of medical office systems and procedures
- Proven work experience of at least 1 year making direct contact with physicians in requesting records, medical information, etc.
- Excellent time management skills and ability to multi-task and prioritize work
- Social perceptiveness and service oriented
- Excellent written and verbal communication skills
- Strong organizational and planning skills
#KB
Pay: $22.00 - $25.00 per hour
Experience:
- Medical office: 2 years (Required)
- direct contact with physicians: 1 year (Required)
Ability to Commute:
- Bradenton, FL 34208 (Required)
Work Location: In person
Salary : $22 - $25