What are the responsibilities and job description for the Resource Business Development Liaison position at Kindred Hospital Houston Medical Center?
Description
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
The Resource Business Development Liaison (RBDL) serves in a dual-function business development role, filling interim needs as either a Director of Business Development or Clinical Liaison in hospital markets with staffing vacancies. This 100% travel position supports facility-level marketing and admissions operations, ensuring continuity in referral development, patient assessments, and census growth. The RBDL works collaboratively with hospital and corporate leadership to execute marketing strategies, enhance referral relationships, and ensure consistent adherence to compliance and performance standards.
Essential Functions
When Serving as Director of Business Development: Lead the execution of hospital-level sales and marketing initiatives.
Train Clinical Liaisons and other marketing staff in effective referral development practices
Evaluate marketing team performance and recommend corrective actions as needed
Ensure compliance with corporate standards and policies, including regulatory and contractual obligations
Support census growth through the development of marketing plans, metrics tracking, and referral development strategies
Conduct market assessments to evaluate opportunities and support branding strategies
Collaborate with hospital leadership, regional marketing, and senior executives on special projects
Measure effectiveness of sales and marketing activities against established goals
When Serving as Clinical Liaison:
Perform patient assessments to determine clinical eligibility and coordinate referral-to-admission process
Act as a liaison between referral sources, patients, families, and the hospital to facilitate care transitions
Provide education on LTACH services and build awareness among physicians, case managers, and other referral sources
Conduct in-person visits and maintain strong relationships with assigned accounts
Expand referral base through prospecting, presentations, and strategic relationship management
Achieve and exceed monthly admissions and referral development targets
Maintain documentation and ensure adherence to company standards for clinical and administrative procedures
Knowledge/Skills/Abilities/Expectations
Strong communication, presentation, and interpersonal relationship skills.
Self-motivated, independent, and flexible to travel on short notice.
Proficient in customer relationship management (CRM) systems and Microsoft Office.
Demonstrated strategic planning and problem-solving abilities.
Understanding of patient eligibility criteria, insurance benefit structures, and care coordination processes.
Ability to build credibility and rapport with referral partners and interdisciplinary teams.
Qualifications
Education
Associate’s Degree in a related field (Required) And
Bachelor’s Degree in related field (Preferred)
Licenses/Certifications
DL NUMBER - Driver License, Valid and in State Upon Hire (Required) And
RN - Registered Nurse - State Licensure and/or Compact State Licensure in the state of practice Upon Hire (Preferred) Or
LPN or LVN - Licensed Practical or Vocational Nurse - State Licensure Upon Hire (Preferred) Or
RESP THER - Respiratory Therapist, Grad Upon Hire (Preferred)
Experience
2 years experience in healthcare or post-acute marketing and sales (Required) And
Prior Experience in long-term acute care hospital (LTACH) or similar setting (Preferred) And
Prior Experience managing a sales team (Preferred) And
Prior Experience that demonstrates working knowledge of Medicare, Medicaid, and private payor systems (Required