What are the responsibilities and job description for the Community Liaison - Spanish Bilingual Preferred position at Kindly Direct Care?
Company Description
Kindly Direct Care is dedicated to empowering adults with developmental disabilities by providing personalized support to maximize their daily living and foster independence. With a commitment to providing the gold-standard of service, our agency delivers compassionate care that embodies the warmth of someone caring for their own family member. At Kindly Direct Care, every effort is made to not let limitations define the potential or love we extend to those we serve. Because we care to care.
Role Description
We are hiring a passionate, compassionate, and highly self-motivated Community Engagement Specialist & Referrals Liaison. In this role, you will build and maintain relationships with individuals and families, community partners, and organizations to enhance engagement efforts, drive referrals, and increase visibility of the agency’s mission across the region. Day-to-day tasks will include conducting outreach activities, attending community events, enhancing partnerships, providing outstanding onboarding support to clients and their families, and ensuring their seamless integration into the care system. The individual will coordinate educational sessions, deliver initial and ongoing trainings to caregivers, provide information on available services, and foster meaningful partnerships to enhance awareness and understanding of Kindly Direct Care’s mission and offerings to broader communities. The role requires a proactive, compassionate, and people-focused approach to foster meaningful relationships. The ideal candidate is bilingual and will also provide translation support, including onboarding training and case management coordination, to families for whom the English language is a barrier.
Qualifications
- Strong Community Engagement and Community Outreach skills to represent the organization and develop lasting partnerships and relationships.
- Excellent Communication and Customer Service abilities to effectively interact with clients, families, and community stakeholders.
- Experience in PA ODP and/or New Jersey DDD Home Care services, with a passion for supporting individuals with developmental disabilities.
- Ability to work collaboratively with a team as well as independently.
- A genuine passion for supporting individuals with developmental disabilities and promoting inclusivity
- Proven organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment.
- Experience in Community Education and Community Outreach to effectively engage and inform diverse audiences
- Background in Education and Training to deliver informative sessions and workshops to staff and families
- Must be able to travel as needed across the region (NJ/PA) to Support job function
- Spanish bilingual preferred
- Bachelor’s degree or equivalent experience in a related field is preferred
Compensation
Compensation includes a competitive base salary with high-upside performance incentives tied to referral growth and impact