What are the responsibilities and job description for the Provider Growth Associate position at Kindilo?
Provider Growth Associate
Location: San Juan Capistrano, CA / Hybrid / Remote
Employment Type: Part-time or Full-time
Schedule: Approximately 20–40 hours per week
Compensation: $20–$35 per hour performance-based commission; equity upon full-time conversion
About Kindilo
Kindilo is an AI-powered platform that helps local service businesses attract customers, manage bookings and intake, communicate, run daily operations, and get paid—all in one connected system across web and mobile.
The platform brings together a professional business website, AI concierge, booking and intake, customer management, communication, operational tools, and payments.
Kindilo began in childcare, where the product connects the full family journey—from the first parent question to tours, enrollment, daily care, communication, and tuition. We are now actively building the same connected experience for additional local-service industries.
Our product is live, our mobile apps are launching soon, and we are looking for our first dedicated provider-growth hire to help businesses discover, adopt, and successfully launch with Kindilo.
What you will do
You will own the provider journey from lead research and initial outreach through product demos, onboarding, launch, and paid conversion. The initial focus will be Kindilo’s existing childcare-provider pipeline, while also helping develop growth strategies for additional local-service categories already being added to the platform.
Key responsibilities include:
- Researching and prioritizing provider leads based on business type, digital presence, current tools, and growth potential
- Reaching business owners through email, phone, Instagram, TikTok, LinkedIn, and other channels
- Managing outreach, follow-ups, and provider relationships
- Running product demos and clearly communicating Kindilo’s value
- Understanding how providers currently handle inquiries, bookings, intake, communication, operations, and payments
- Guiding providers through account setup, website launch, AI concierge setup, and operational workflows
- Testing outreach messages, offers, partnerships, social content, and acquisition strategies
- Using AI for research, personalization, content creation, organization, automation, and problem-solving
- Tracking conversations, demos, launches, activation, and paid conversions
- Turning successful approaches into repeatable systems and industry-specific playbooks
- Sharing provider feedback that helps improve Kindilo’s product and positioning
This is a hands-on early-stage role with the opportunity to directly shape how Kindilo grows across markets.
What we are looking for
We value ability, judgment, initiative, and learning speed more than a specific background or number of years of experience.
You may be a strong fit if you:
- Communicate naturally and confidently with business owners
- Can quickly understand how different service businesses operate
- Learn new products, tools, industries, and systems quickly
- Take ownership without waiting for step-by-step instructions
- Stay organized and follow up consistently
- Can identify which leads and customer segments deserve priority
- Are comfortable with technology and independent problem-solving
- Use AI effectively in your everyday work
- Can turn an unclear goal into a practical execution plan
- Are comfortable conducting outreach, making calls, running demos, and helping providers launch
- Work independently while communicating clearly with the team
Strong social media instincts, especially across Instagram and TikTok, are a plus.
Experience in sales, marketing, business development, SaaS, customer success, onboarding, local services, or other customer-facing work is helpful but not required.
Compensation and growth
- $20–$35 per hour, based on experience and demonstrated ability
- Performance-based commission
- Equity upon full-time conversion
- Approximately 20–40 hours per week
- Part-time and full-time candidates are welcome
- In-person, hybrid, and remote arrangements are available
- Opportunity to take on greater ownership as Kindilo grows
- Potential path to Head of Provider Growth
Hiring process
The hiring process includes an initial interview and a practical assessment focused on provider research, outreach, onboarding, and customer conversion.
Questions about the role or application process may be sent to hiring@kindilo.com.
Salary : $20 - $35